Holiday Inn Express & Suites Medicine Hat Transcanada Hwy 1, An Ihg Hotel

“Family wedding trip”

Our first impression was that it was a bit unkempt with the leftover gravel from winter still on the parking lot and the front doors were dirty. In fact I wondered if we had accidentally come in the back. However the front desk staff were friendly and helpful and the hotel itself was clean. We stay… more

Our first impression was that it was a bit unkempt with the leftover gravel from winter still on the parking lot and the front doors were dirty. In fact I wondered if we had accidentally come in the back. However the front desk staff were friendly and helpful and the hotel itself was clean. We stayed two nights on the way to and from a family wedding. Both rooms were clean and well maintained. The beds were comfortable and the rooms were quiet. The breakfast had quite a few options but very limited for those with dietary restrictions so we just had a snack before finding another option.

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“A Wonderful Stay at Holiday Inn Medicine Hat: Thanks to Khush”

I stayed at the Holiday Inn Medicine Hat in room 306 and I was very impressed by the reception staff. She was friendly, helpful, and professional. She greeted me warmly when I arrived and checked me in quickly. Her name was Khush and she also gave me some useful information about the hotel amenitie… more

I stayed at the Holiday Inn Medicine Hat in room 306 and I was very impressed by the reception staff. She was friendly, helpful, and professional. She greeted me warmly when I arrived and checked me in quickly. Her name was Khush and she also gave me some useful information about the hotel amenities and the nearby attractions. She answered all my questions and made me feel welcome. Khush also went above and beyond to make my stay comfortable and enjoyable. She helped me book a taxi to the airport, arranged a late checkout for me, and even gave me a complimentary breakfast. She was always smiling and courteous, and she made sure I had everything I needed. I would like to thank Khush for her excellent service and hospitality. She is a great asset to the hotel and she deserves recognition and appreciation. I would definitely recommend this hotel to anyone visiting Medicine Hat.

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“First class hospitality”

The best night stay of our 4 week holiday travelling from Ontario to Alberta. The front desk staff were friendly and welcoming. After my husband and I checked in I asked the staff if our son and family could visit for a couple of hours. The staff cheerfully replied no problem and we had the most w… more

The best night stay of our 4 week holiday travelling from Ontario to Alberta. The front desk staff were friendly and welcoming. After my husband and I checked in I asked the staff if our son and family could visit for a couple of hours. The staff cheerfully replied no problem and we had the most wonderful evening with our family. The next morning we required some copies of documents and Aiden, the front desk attendant, went out of his way to print the papers we needed. The cleaning staff and maintenance staff were also very friendly and went out of their way to be sure we were enjoying our visit. The hotel was spotless, the pool and slide amazing and breakfast was good. We can’t recommend this hotel more highly and our daughter-in-law made the comment that it should be classified as a 5 star hotel!

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