Homewood Suites By Hilton London Ontario

“This place is wonderful!”

This place is wonderful! From the start the staff have been amazing! Lobby was great, helpful staff, great rooms! Breakfast has many good choices, both hot and cold food available. We'll kept, comfortable clean bedding. Would stay here again for sure!

“Just okay”

I was a little disappointed in this hotel. It was okay, but I felt it was a little below standards for a Hilton. Our room was okay, but the shade in the living area would not go all the way down. Since we used the pull out sofa bed it was rather inconvenient because light started streaming in early… more

I was a little disappointed in this hotel. It was okay, but I felt it was a little below standards for a Hilton. Our room was okay, but the shade in the living area would not go all the way down. Since we used the pull out sofa bed it was rather inconvenient because light started streaming in early in the morning. The sofa bed was VERY uncomfortable and the mattress looked well used and tired. Breakfast was, well breakfast was. I know a breakfast included is not great, but this was sub par. I’ll look for another hotel next time I’m in London. It was okay, but for the price, it was just okay.

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“Not Hilton Standards with limited security”

Staying at this hotel for 4 days, March 18 - March 23, 2024 while staying in London for some training. I shopped around for what was in the area and discovered their were a couple in the area and decided on Homewood suites. Check in was no problem. Room was clean and bed was comfortable. The s… more

Staying at this hotel for 4 days, March 18 - March 23, 2024 while staying in London for some training. I shopped around for what was in the area and discovered their were a couple in the area and decided on Homewood suites. Check in was no problem. Room was clean and bed was comfortable. The shower was hot but you had to turn it to the hottest level. Breakfast was being offered starting at 6 am and was there at 6:10 for the first couple days. They have a pretty good selection to choose from the only problem was the eggs, bacon, potatoes were warm. Out of the 4 days I was there the food was never hot. On my 2nd night I discovered my back window was smashed and someone had a little time going through my vehicle where they stole a few coins that were in my console. The cost of the window and the aggravation was more then what they stole. My issue is when I went to report this to the hotel, the front girl really didn't care. When I told her she apologized and gave me the phone number to the local police. I asked her when seeing 12 security monitors if they can get any footage for the outside one. She informed me that they have no camera outside. I replied you have 12 monitors there and none outside and she replied yes. She said I need to call the police and left to go behind the corner. Friday, I went down for breakfast at 630 am and saw two security guards at the front counter. I don't know if they work there, if they do they obviously didn't do their job 2 nights ago as they didn't notice a window smashed in their parking lot. My advice to anyone is to probably stay across the street at The Staybridge suites. this would be the same type as Homewood. There they have a better lighting parking lot and as security, I can only speak that Homewood doesn't have much. I don't think this hotel meets the Hilton requirements and standards

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