Sandman Signature Langley Hotel

“Noisy and some redecorating needed”

I stayed for about eight nights on two different occasions in March and April. The first in March was good - on the third floor facing the carpark which was the quietest side of the hotel. The staff on the whole were pleasant and helpful and rooms were taken care of when the notices were placed … more

I stayed for about eight nights on two different occasions in March and April. The first in March was good - on the third floor facing the carpark which was the quietest side of the hotel. The staff on the whole were pleasant and helpful and rooms were taken care of when the notices were placed on the door. The second visit in April - not so much. I was on the ground floor, on the carpark side again but right by the entrance. Rooms were not serviced very well, restocking was hit and miss and bed making was minimal. The room above had very squeaky floorboards (or whatever they are) and disturbed my sleep. The curtains kept coming off the track and I couldn't close them properly - maintenance came and fixed them twice and then I sort of gave up. The room was fairly shabby but expected I suppose for a hotel. The most annoying thing was that hockey players were staying and gathered under the entrance canopy to drink and smoke. Each time they got louder and louder and in the end were shouting at the top of their voices, right outside my room. The last night it was horrendous and I tried to call reception to complain but there was no answer. Reception staff in the morning said I should have come out and rung the bell - something I was not prepared to do because the people were drunk. Apparently the last crowd in a limousine playing loud music at past midnight were not guests of the hotel but had been picked up from there.

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“Kids only know so much when they follow their parent's lead”

A good move help day today to Langley until the hotel that is. Bunch of over excited kids with zero parent direction! Over 30 kids all at once in pool is both dangerous and so darn loud to max for other guests like me to enjoy too. One kid was hitting another hard with a pool noodle and others were… more

A good move help day today to Langley until the hotel that is. Bunch of over excited kids with zero parent direction! Over 30 kids all at once in pool is both dangerous and so darn loud to max for other guests like me to enjoy too. One kid was hitting another hard with a pool noodle and others were aggressively trying to drag their friends into pool on a very slippery deck! What happens if one slips and cracks their head??? Worst parenting I ever witnessed today June 7th at the Langley Sandman Signature! The staff should implement better safer rules in pool too! For all the idiot parents to follow! Lobby was nice and so was our room

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