Sandman Signature Edmonton Downtown Hotel

“very nice downtown hotel with some hiccups overall wonderful”

Very nice hotel centrally situated. Parking is around the building in the very secure and clean underground parkaide and 20.00 extra which is no problem but if you did not know where to park its good to know this getting to the hotel. Liked that there were luggage carts in the parking lot. Great … more

Very nice hotel centrally situated. Parking is around the building in the very secure and clean underground parkaide and 20.00 extra which is no problem but if you did not know where to park its good to know this getting to the hotel. Liked that there were luggage carts in the parking lot. Great customer service and beautiful peaceful lobby with gorgeous chandeliers. we paid for a premium 2 queen room floors 17 - 26. we were happy to get a great medical rate with proof of appointment provided. Our first room was 1801 right across from the dinging elevators so we asked to be moved. I initially asked for a higher floor at check in and the side that faces the river past Canada place but we got room 1715 at the end of the hall where it was quiet with no ice machine or vending something we loved. I did not want to move a third time and the front desk said rooms don't have a river view but i am positive if you are on a higher floor such as the pool on 26 facing Canada place you can definitely see the river as we did from the pool loungers and you are further from the windows of offices where people working in them can stare into your room. What i wished i would have done at that point was insisted on a higher floor and insisted on being placed in a room on the even side. Our room we had to keep the curtains closed because we felt exposed with the people working directly opposite our room in their office building. The room itself was wonderful. it was clean and had the most comfy bed and pillows. The rooms were soundproof, great lighting and a cozy feel as long as the curtains were closed. At night when the office workers went home then we could enjoy a bit of lights from the city but on the city side or odd number rooms you are sandwiched in between two tall office buildings with a narrow view especially low down. we had some unpleasant hiccups with the keys. they demagnetized very very easy even away from the phone. We were not alone and were trapped in the elevator once ourselves and then with another couple who were just coming back from the pool and had to go to front desk. we heard others needing new keys. we went through three sets of new keys. You need your room key to work the elevator to go up. they said you can go down without it but the first time the elevator would not move no matter what button we pushed. this was a very scary experience i do not want to repeat. the pool area was gorgeous and not crowded with a lovely view of the river and Canada Place out the large windows and great loungers. hot tub was always full in the evening as pool is cold but in the morning we had it to ourselves. there is no breakfast included so we ate at Chop which was nice large portion had the eggs benny We had supper at La Ronde the revolving restaurant down the street which was spectacular. I would definitely stay here again and recommend it but i would just make sure we are way higher up on the even room number side of the hotel.

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