Calgary Marriott Downtown Hotel

“Excellent choice for Calgary”

Picture perfect 3-night stay, from the upgrade to a large king room on the top floor (Rm 2314), to a waiver of the third night fee (that was not even requested) due to a last minute early departure at 4:30pm. The recently refurbished and highly functional room was basic in decor (ie, devoid of c… more

Picture perfect 3-night stay, from the upgrade to a large king room on the top floor (Rm 2314), to a waiver of the third night fee (that was not even requested) due to a last minute early departure at 4:30pm. The recently refurbished and highly functional room was basic in decor (ie, devoid of charm consistent with the Marriott brand) with muted colours, but perfectly equipped: large glass water carafe for refilling with plain or sparkling water on each floor, cold mini-fridge, capacious storage and surface space, excellent and varied lighting, blackout and sheer blinds, lots of USB and electrical outlets, big bright bathroom, and of course - and not to be underestimated - a comfortable bed and bedding. See photos from all vantage points. On request, I was provided a bathrobe and slippers. I did not have time to use the gym and cannot comment on the other amenities. The club lounge on the second floor (for elite members and those who choose that option) offered the highest quality breakfast and evening hors d’oeuvres. Snacks were plentiful and replenished often. The homemade honey potato chips with little bags for takeout were fabulous, and individual servings of veggies and dip, and humus and chips - which I have never seen in a Bonvoy property - were always on offer in the fridge. The room itself was compact but well laid out. The hotel is the most advanced I have ever experienced in terms of environmental consciousness. The request to save water and refillable toiletry pumps are fairly ubiquitous, but the water carafe and a black makeup remover facecloth are unique. Some hotels provide makeup remover wipes to save their white towels, but these are disposable and not as environmentally friendly. Replacing the paper coffee cups with ceramic is what I understand to be the hotel’s next initiative. To me, any reasonable step a hotel can take to reduce its environmental footprint is positive. Some Bonvoy hotels even provide soap and lotion pumps on the vanity as well as in the shower stall. The hotel could consider this for an even greater impact. Finally, but essential to my rating is the staff. They were, to a person, superb ambassadors of the brand, and helpful and friendly. Shout out to Donna for her initiative in leaving her reception spot when I called down in a hurry, and getting me a cab to the airport when there were no Ubers to be found, and having my bill printed and ready. This kind of proaction is rare, and so very valuable to guests. Thanks again, Donna. Excellent location, lovely lobby, great staff who take initiative, nicely-appointed room, and all round perfect stay.

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“Amazing Hotel ! Amazing Staff !”

We cannot say enough about how wonderful bartender Raquel was ! We had the pleasure to have her mix drinks for Us both nights of our stay at the Marriott . She is a hard worker & she knows her stuff ! The ONE18 lobby Bar offers a huge whiskey selection that most people were ordering & Raquel really… more

We cannot say enough about how wonderful bartender Raquel was ! We had the pleasure to have her mix drinks for Us both nights of our stay at the Marriott . She is a hard worker & she knows her stuff ! The ONE18 lobby Bar offers a huge whiskey selection that most people were ordering & Raquel really enjoyed creating their signature Old Fashioned's right in front of Us . She enjoyed hearing our stories & we enjoyed hearing hers . She was very pleasant & always smiling . She made a recommendation for Us to eat at AnnaBelle's Kitchen which we absolutely loved ! It is a must for delicious Italian food & is only steps from the Marriott. This Hotel is modern , spacious , in a great location , has comfortable rooms, an amazing breakfast menu and an amazing staff ! We also had a wonderful waitress at breakfast & pleasant interactions with the Valet staff . We will definitely recommend & return !

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“great inner city hotel”

went with a senior group from NY. Very nice hotel. Hot water. Fluffy towels. I loved the black washcloth for makeup removal! Great elevators/fast and clean. Good reception desk personnel except they can't make exchange of money US to Canadian and back. Clean bathroom. Need another grab bar in the s… more

went with a senior group from NY. Very nice hotel. Hot water. Fluffy towels. I loved the black washcloth for makeup removal! Great elevators/fast and clean. Good reception desk personnel except they can't make exchange of money US to Canadian and back. Clean bathroom. Need another grab bar in the shower. Great AC. Fluffy pillows. I needed an emergent care place but the desk man was of no help.

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“Outstanding Location!!”

Loved this location!! Impeccably clean rooms and bathrooms. Modern and contemporary. Marriott always seems to know exactly what their travelers need or don’t need. This location’s second floor M Lounge is excellent. Christopher took great care of us and we enjoyed our time chatting with him. Th… more

Loved this location!! Impeccably clean rooms and bathrooms. Modern and contemporary. Marriott always seems to know exactly what their travelers need or don’t need. This location’s second floor M Lounge is excellent. Christopher took great care of us and we enjoyed our time chatting with him. The food in the lounge is above and beyond what we’ve found in other concierge lounges. Due to our prepay paid reservation as part of a tour we had to leave and move over to the Palliser which paled in comparison. Stick to the Marriott…you won’t be disappointed particularly with this location!!

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