Tunnel Mountain Resort

“Lovely location”

One of our favourite stays. Loved the location away from busy Banff but still only a very short drive away. Park the car, get free vouchers and bus it to Banff! Room was lovely with views to mountains and forests around resort. Quiet and comfortable, friendly staff and we had a spacious light fille… more

One of our favourite stays. Loved the location away from busy Banff but still only a very short drive away. Park the car, get free vouchers and bus it to Banff! Room was lovely with views to mountains and forests around resort. Quiet and comfortable, friendly staff and we had a spacious light filled room.

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“Pricy but fine if you want quiet and self-catering, and don't mind being some distance from downtown Banff”

We stayed 10 nights in the Rundle building and appreciated having the full kitchen so that we were able to self-cater and save some money on eating out. Having the extra loft space with a king bed and extra powder room was nice too. The location is not really within walking distance to anything, so… more

We stayed 10 nights in the Rundle building and appreciated having the full kitchen so that we were able to self-cater and save some money on eating out. Having the extra loft space with a king bed and extra powder room was nice too. The location is not really within walking distance to anything, so you really need a car, although they do provide free Roam bus tickets which stops just out front, so that's pretty convenient. There is no restaurant on-site, and I'm not sure why it is marketed as a "resort" as it doesn't really have any of the facilities normally associated with a resort (such as a spa). You can hear a little noise when the train goes through town, but that's true everywhere in Banff. The front desk staff was really helpful, and loaned us bear spray which we kept with us on all of our hikes (they only charge you for it if you use it). There is also a laundry room which costs $3 CAD per load for a wash and $3 for the dryer, and also sells detergent if you need it. The beds were extremely comfortable. There was a balcony but we didn't use it as it didn't really have a view of anything despite being advertised as having one. There was also a wood-burning fireplace, but it was hot during our stay so we didn't use it. There is free parking and also a small, basic gym. We appreciated that the entire place is nonsmoking, although this is undermined by the fact that they provide ashtrays out on the balconies, and in fact our downstairs neighbor did smoke on occasion which was irritating as we had to close all the doors and windows to our unit to avoid smoke coming in. The main downsides of this place are the extremely high cost, the somewhat dated units, and the fact that you can't really walk to anything.

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“Great stay”

Great base for exploring the slopes, I stayed for 3 1/2 weeks whilst visiting my son. Am hoping to return this season. Comfy well equipped room, comfy beds and rooms were cleaned regularly and linens changed. Washing machine facilities make it convenient for longer stays and will be travelling ligh… more

Great base for exploring the slopes, I stayed for 3 1/2 weeks whilst visiting my son. Am hoping to return this season. Comfy well equipped room, comfy beds and rooms were cleaned regularly and linens changed. Washing machine facilities make it convenient for longer stays and will be travelling lighter this season. Easy bus pick up to hit the slopes

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“Beats being downtown during tourist season.”

Excellent for 2 couples travelling together. Prepared several of our meals in the well appointed kitchen. The breakfast bundle add on was well worth it and there was enough for 4 of us for 2 breakfast mornings. Transit pass was great and worked well for 2 couples doing their own thing.

“Good location but needs some maintenance”

We stayed in a loft room over the thanksgiving weekend in October. We really liked the location away from Banff downtown because it is a lot quieter. Mixed feelings about this resort - we loved the location and staff but the accommodation and the amenities could really use an upgrade/repair. Our … more

We stayed in a loft room over the thanksgiving weekend in October. We really liked the location away from Banff downtown because it is a lot quieter. Mixed feelings about this resort - we loved the location and staff but the accommodation and the amenities could really use an upgrade/repair. Our living room faced the valley and forest - lovely. Strangely, we had no chairs on the patio overlooking the gorgeous view. Both bedroom windows faced the courtyard/parking lot which can get noisy. The kitchen has a full stove/oven and a full size fridge- no counter top space to speak of. As another guests mentioned - kitchen supplies are varied and some things aren’t provided (no baking sheets for the oven). Small dishtowel, no paper towels. The place is a bit rundown - Our dishwasher didn’t wash, we had a leak in the lower bathroom, there was a problem with a fireplace flue. The decor is sad and dated and not always clean - you kind of get a sense that things are grubby. Our daughter used the pool located in a building with the reception- it was pretty small and kind of sad. The steam room and sauna are located in a different building across the parking lot from the pool. Both are pretty gross - steam room smelled terrible. The hot tub has not been open for a long time. The beds were comfortable though and the staff is very friendly. We forgot our bear spray at home and super appreciated the hotel lending us bear spray at no charge (only charged if used).

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