Description
The hotel invites guests to experience warm hospitality and exceptional comfort from the most prized location in the centre of Banff in the heart of Banff National Park. Banff is considered Canada's number one tourist destination and has been declared a UNESCO World Heritage Site. Nestled in the Rocky Mountains, the park is a year round protected wilderness area offering 2,564 square miles (6,641… more
Casual restaurant, full service bar/lounge.
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Parking (extra charge)
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Additional services
- Laundry service
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Shops in hotel
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Services
- Safe
- Cash machine
- Luggage storage
- Sale of tickets
- Terraces
- Security service
- Hair dryer
- Banquet and event room
- Vending machines
- Conference centre
- Bars
- Bar
- Tea and coffee in common areas
- Accessibility
- Wheelchair-friendly access
- Deposit:
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- General
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- : #{floorNumber}
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- Administration fee
Good to know
About the deposit
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Very good
Based on 2813 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2813 TripAdvisor reviews
U
Uli2013
Toronto, Canada
05/11/2024
“Multilingual, friendly staff”
It was great to be served in my native Ukrainian language by two people I met at this hotel, what a joy! Thank you Lily and the Ukrainian host at the hotel restaurant, I didn't ask what his name was, but it made a difference in our stay. I felt at home. I will definitely be back!
U
Uliana M
31/10/2024
“Great customer service”
From the time we checked in and during our stay, Lily at the Front desk provided an exceptional customer service. Her smile and friendly personality made us feel welcome. We had a problem with the noise in our room the first night and Lily was able to find a quieter room right away, thank you so m… more
S
stephaniegeOr
Kansas City, Kansas
29/10/2024
“Fantastic stay in Banff”
This was a great hotel right on Banff Avenue. So many great attractions were walkable right from the hotel. My room was spacious and comfortable and quiet. The staff was super friendly, especially Jozette. She went above and beyond her job by giving me several suggestions for hikes and attractions … more
L
laraseugenio
04/11/2024
“Great stay!”
Family Friendly hotel pros: close to restaurants, grocery and shops, friendly staff, clean beds and bathrooms, spacious enough room, smart tv cons: no buffet breakfast, no dental kits and slippers in rooms, parking charges per night, no bottled water in room
C
Connector03142967588
Wichita Falls, Texas
31/10/2024
“Shoulder Season in Banff”
Very nice hotel. The location is exceptional and allows for walking the entirety of Banff. Our room was very nice and the bed was comfortable. It had everything we needed for our stay. The only drawback was the sauna and hot tub were being renovated and out of service during our stay.