Queenco Hotel & Casino

Mandatory fees: You'll be asked to pay the following charges at the property: A damage deposit of USD 100 will be collected before check-in. We have included all charges provided to us by the property. . Optional fees: Fee for buffet breakfast: approximately USD 13 for adults and USD 6.50 for children Late check-out is available for a fee (subject to availability) Rollaway bed fee: USD 45.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, mobile payments, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 11:00 AM.