Riva

“Perfect holiday”

We came back from Bulgaria yesterday and we were completely satisfied. The hotel was close to the sea, beautiful, modern, clean, every day cleaning the room, clean towels. Great selection of tasty food. Most of all we must highlight the animation team led by the energetic, ever smiling Vikki. The a… more

We came back from Bulgaria yesterday and we were completely satisfied. The hotel was close to the sea, beautiful, modern, clean, every day cleaning the room, clean towels. Great selection of tasty food. Most of all we must highlight the animation team led by the energetic, ever smiling Vikki. The animators were all amazing with smiles on their faces. They had a million activities all day. And not just the classic activities like zumba and kids club, but they had a performance prepared for every night, either theatre, dance, music and they performed in everything. They were constantly going around among the people and getting them excited and in the evening, when their program for the visitors was over, they were still rehearsing more performances. They are incredibly hardworking and talented people who do their work with love. The children absolutely fell in love with them. We had a lot of fun with the Baikal animation team. Thank you. 🫶

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“Beautiful hotel in the middle of everything”

This is a great hotel. Beautifully renovated and a huge buffet. The food is tasty but doesn’t offer many healthy options. Everything seems to be either pizza, pasta, fried food or swimming in gravy. They serve almost the same everyday but that’s what you expect when booking all inclusive. Food is v… more

This is a great hotel. Beautifully renovated and a huge buffet. The food is tasty but doesn’t offer many healthy options. Everything seems to be either pizza, pasta, fried food or swimming in gravy. They serve almost the same everyday but that’s what you expect when booking all inclusive. Food is very kid friendly. The animations team is amazing and have been entertaining us the entire week. This is a good place for both families, couples and friends. They do lots of activities and shows for everyone. The hotel, however, does seem too small to the amount of guests staying here. You will have to expect a waiting time at the restaurant for approximately 10-30 minutes depending on whether you’d like a table outside or inside. The evening entertainment is right next to the restaurant so people will reserve the tables from dinner time to evening which makes it hard to get a table. At the pool it is forbidden to reserve the sunbeds but people do it anyway. The staff members try to remove towels but not enough. We stayed 7 days but only managed to get a subbed at the pool 1 day. The bar offers a great selection of snacks and drinks all day long.

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“Very clean hotel nearby the beach”

Very nice and friendly staff. You can't get a place in the pool if you don't go there like before 7 in the morning. Too little beds around it, and people reserve them. I would hope that if the hotel has rules for the pool, they would also check people follow them. The reserving and ball-playing wa… more

Very nice and friendly staff. You can't get a place in the pool if you don't go there like before 7 in the morning. Too little beds around it, and people reserve them. I would hope that if the hotel has rules for the pool, they would also check people follow them. The reserving and ball-playing was prohibited in the pool, but still, there was several children and adults playing with balls which of course didn't stay in the pool all the time. Very annoying. The pool also closes at 18.00 so it's all children's play time in there the whole day time. So. I didn't use the pool at all. Luckily the beach is near by. The food is good and versatile. Warm food is quite greasy, and there was quite difficult to find only healthy options. The restaurant was very busy and you have to wait for a table if you go for a dinner like 18-19.30. There is no a real gym at the hotel. The wifi is very poor, and i used my own mobile data. The hair dryer in the room did't work, almost got in to flames when i tried, and when i told from it to the reception in the first day, nothing was done. So if you have a long hair like me, take your own hair dryer. The room was very clean and nice and from ours (279) there was a pool view. I used ear plugs when i slept, because there was quite a lot of noise coming inside the room. We got to keep the room until 19 at the last day and it cost 90 bgn, and we were very happy with that because the transport for our flight was in the evening. All in all, i would recommend for children friendly people who are patient and like to go to the beach for swimming and spending time.

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