Barceló Royal Beach

“lovely hotel, great location”

Lovely hotel and very pleasent staff, no complaints about the food and drinks. We stayed the last week of September and we were their on the last day when hotel was closing for the season. Hotel reception gave us the A/I right up until we got picked up at 7.30pm. The restaurant staff were lovely an… more

Lovely hotel and very pleasent staff, no complaints about the food and drinks. We stayed the last week of September and we were their on the last day when hotel was closing for the season. Hotel reception gave us the A/I right up until we got picked up at 7.30pm. The restaurant staff were lovely and friendly as were the bar staff. The red wine and local beer were both so nice. So much choice of food and desserts although 3 days into holiday the porridge oats were taken of, plenty of egg choices for breakfast however you wanted them cooked. Hot and cold drinks machines to help yourself. Food served most of the day indoors and outdoors. Pool area are lovely but they do need to fix some loose tiles around some of the pools, pool towels given out by indoor pool. Seating areas in the bar area need to to be refurbished, the sofas etc. We were given a duluxe room on arrival and a bag with sandwiches and water and pastries as it was 10.30pm. Large bathrooms with bath and walk in shower. Clean towels in our room every day, cleaners work so hard. Tv a bit hit and miss with not many english channels. A/I bar open till 11pm then sports bar downstairs where you can buy drinks after that time. The location is excellent, 2 mins walk to the beach front where all the shops, restaurants and bars are in Sunny Beach. Found it a really nice place, 1st time to Bulgaria and cant wait to go back.

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“Best in sunny beach”

The hotel is of a good standard and the staff speak good English. In terms of facilities they have 3 out door pool and one in door pool. The beauty section is very good and there 4 types of meat with each sittings of food On the down side it limited for people with disabilities rooms in the room … more

The hotel is of a good standard and the staff speak good English. In terms of facilities they have 3 out door pool and one in door pool. The beauty section is very good and there 4 types of meat with each sittings of food On the down side it limited for people with disabilities rooms in the room but plus side lots of lifts

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“End of September”

We booked at the last minute and arrived 22nd September. Arrived late at night and were given a deluxe double with a goody bag containing sandwiches fruit and water as the restaurant was closed. Friendly greeting always at reception and the room was enormous. 2 queen beds pushed together with a thi… more

We booked at the last minute and arrived 22nd September. Arrived late at night and were given a deluxe double with a goody bag containing sandwiches fruit and water as the restaurant was closed. Friendly greeting always at reception and the room was enormous. 2 queen beds pushed together with a thick mattress cover and choice of comfy pillows. It resembled a super king bed. Sofa in room also plus all the usual. Bathroom great size with Bath and separate shower cubicle, hair dryer and complimentary soaps ect.. The balcony was enormous and had a pool view with our own tepee for shade. 2nd floor rooms only. Large tiki hut type bar in pool area at the centre of 3 pools which all had sun beds free at any time of day for our visit. Free sun-bed pads and towel card tokens to exchange for fresh towels. We didn’t use the spa but they have a large area dedicated to this if you want to use it. It seemed empty and a little dark but probably because it was end of season. You sometimes get a smell from the drains down there but I’ve often found places abroad suffer this and you can’t expect the same drainage system as we have at home. However it seemed clean and was staffed always regardless of it not being busy. The restaurant was never even half full the whole week from breakfast to evening meal times. Always plenty of options, pork, chicken, beef all with different accompanying sauces, salads, fruits, breads, soups. Cake deserts stylishly created as you usual see in an all inclusive. Coffee machines, sodas, and alcoholic drinks requested via the bar hatch. Local beer only had one option but it was a nice beer. It’s not table service but the staff clear and reset tables quickly with mats, serviettes and cutlery even though it was quiet. Fully secure hotel with security front and back with your own pass card to access the rear. From the rear it was about 100 metres and your on an amazing beach that spans the resort. It’s enormous. Loads of usual shops about and a ferry boat to take you to old town Nessebar for 15 lev each. We went three times as the old town is pretty with a more cultural feel, it’s only 2 lev on bus if you want to save money. Loads of old ruins,churches and bars, seafood restaurants here are better quality food than the Benidorm type in sunny beach. Don’t get the blue little truck type train carriage back as it doesn’t take you back to the centre of sunny beach. The guy shouts out sunny beach to get people on but it’s a rip off as he dumps you 45mins walk back from where the ferry boat starts and finishes from. He is an idiot as in that heat it would be awful for some older people to be in that situation and have to walk. Get the ferry or the bus. Loads of water sports on the beach if you want that. Some lovely beach bars on sunny beach. The strip/beach front in sunny beach is okay but gets a bit of a bore. If your coming peak season your going to bump into the usual drunken crowd I believe but as it closed 1st week in October for end of season going the week before is perfect for couples and older people or families. And you will get a bargain. Paid 650 each with jet2 all inclusive. Probably would only come one of the last two weeks in September if we come again based on repeating everything in this review. They start boarding most of it up for winter in October and most hotels shut. The sun was out without a cloud in the sky til 29th sep. You will get a few mossie bites and will need your sun cream. But it’s not rife with them and if you have the spray you will be fine. Met some lovely people in the hotel and chatted to nice people on the boat. Tom jones tribute act is a must. Albanian Tom jones with great humorous act and gravelly voice. You will laugh and sing along, Freddy Mercury tribute, Tina turner and a few others always about 9.30pm in bars on sunny beach even this late in season. Not a rowdy crowd once it was perfect. Young at heart couple in our early 50’s we are. Big shout out to Brian, Suzanne and Tash who we bumped into loads round the hotel. Say hello to Gizmo for us guys. Also Mr Italian and his wife from down south. Hope you enjoy using and smelling that leather bag. You were all nice people Thanks Jason and Tracy

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“Nice, but plenty room for improvement”

The overall experience at the hotel was generally pleasant. The location was a major advantage, as it was a short walk from the beach. The hospitality and housekeeping staff were friendly and attentive, consistently offering warm service. The food was varied and catered to different tastes, making … more

The overall experience at the hotel was generally pleasant. The location was a major advantage, as it was a short walk from the beach. The hospitality and housekeeping staff were friendly and attentive, consistently offering warm service. The food was varied and catered to different tastes, making dining enjoyable. One of the highlights was the Romiukas Spa and Wellness, a haven for relaxation. The spa staff were professional, particularly the masseuses, who provided some of the best treatments experienced. Spa offers excellent facilities like the dry sauna, steam room, and cold water bucket. Prices were reasonable, with deals that offered great value for the quality of service. However, the rooms provided were not as advertised and were outdated, with worn furniture and issues like black mould in the bathroom. The dining facilities were also insufficient for the number of guests, resulting in a chaotic atmosphere during peak times. Finding available seating was a challenge, and there were frequent issues with the beverage dispensers being empty. The hotel's animation team was also a major let-down. Throughout our stay, it was difficult to justify their presence, as they seemed disengaged and uninterested in interacting with guests. The hotel has a playroom for children, but it remained closed during our entire visit. A sign was posted, directing guests to find the animation team around the pool, but the team was nowhere to be seen. When the animation team did attempt to engage with guests, the experience was awkward. The man with curly hair and a T-shirt boasting of "15 years of experience" , called the bingo winner on stage and sarcastically said that the prize was a "tap on the shoulder." Although it was clearly meant as a joke, it made the guest feel uncomfortable, and the whole event was poorly executed. Unfortunately, the shortcomings of the animation team highlighted a broader issue with guest relations, particularly with the Guest Relations Manager, Todor Georgiev. A frustrating experience arose when we inquired at reception about any special birthday arrangements for my celebration during our stay. Instead of assisting us directly, the reception staff directed us to Todor, which seemed odd—guests shouldn’t have to chase after management for simple services. Todor, who appeared disengaged and told us to return in 30 minutes. When we did, he assured us a bottle of champagne would be delivered to our room the next morning. Unfortunately, the champagne never arrived. It showed up the next day around 4:30 pm., far too late to celebrate. To make matters worse, the "champagne" was just prosecco, which we already had as part of our all-inclusive package. While the hotel has great potential, its shortcoming detracted from what could have been an exceptional stay. Addressing these issues would greatly enhance the overall guest experience, ensuring that guests do not feel they have to beg for services that should be readily provided.

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