Hotel Anel

“Free use of the pool would have resulted in a higher grading!”

Hotel with an art gallery within – stunning. My room was on the 2nd floor of the new wing – a huge well appointed room with a balcony and very comfortable bed. The Nespresso machine only had one pod and one bottle of water for the 3 nights – any more would have been chargeable. Relatively centra… more

Hotel with an art gallery within – stunning. My room was on the 2nd floor of the new wing – a huge well appointed room with a balcony and very comfortable bed. The Nespresso machine only had one pod and one bottle of water for the 3 nights – any more would have been chargeable. Relatively central hotel with only a short walk to the Metro and main sights. Breakfast which you had to take the lift down to the reception and then walk up the spiral staircase to get to was ok - eggs were a bit cold but there was plenty of cheese, croissants and fruit to suit a veggie. The in house pool was chargeable – 15lv to swim despite being a resident and aqua aerobics seemed to take priority - first ever hotel when they expected guests to pay to use the pool!!

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“Quirky vibe in Sofia”

We stayed for one night and were quite happy with our selection. The hotel is located in the quiet area on the main road of the city, about 10 min to Serdika (the center of Sofia). It's full of art which gives it a quirky feel. The room was nicely decorated - it has a 90's feel to it, and the break… more

We stayed for one night and were quite happy with our selection. The hotel is located in the quiet area on the main road of the city, about 10 min to Serdika (the center of Sofia). It's full of art which gives it a quirky feel. The room was nicely decorated - it has a 90's feel to it, and the breakfast was simply amazing. The only thing that didn't work was the jacuzzi, but it wasn't a dealbreaker for us. All in all, I would stay here again!

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“3 star hotel at best and I'm being generous”

I stayed here for 4 nights with 3 friends. It didn't get off to a good start as the receptionist was rude, when I asked her to repeat where the lifts were she said in an annoyed tone 'I've already told you' not great customer service! Luckily she wasn't on duty again and the two guys who were, we… more

I stayed here for 4 nights with 3 friends. It didn't get off to a good start as the receptionist was rude, when I asked her to repeat where the lifts were she said in an annoyed tone 'I've already told you' not great customer service! Luckily she wasn't on duty again and the two guys who were, were helpful and friendly. We ate in the hotel restaurant the first night which was ok but expensive for what we had. Our room was dark with limited wardrobe space and full of very large utilitarian furniture. There were 2 coffee pods and one small bottle of water each, if you wanted more you had to get them from reception at a cost of 4 lev each. The curtains were awful and hanging off the runners in places so we were unable to keep the light out satisfactorily at night. The pillows were the worst I have ever come across, they had barely any filling and gave no support whatsoever, we all commented on how terrible the pillows were. The shower head needed a good clean as the spray went every which way together with the heat of the water fluctuating all the time is wasn't a great experience! The bath is quite high so, as an older person, I had to be very careful climbing into and out of the bath. At breakfast I had the scrambled egg which was good on the first morning but was stone cold for the rest of our stay and inedible. There was cold meats and fruit (which my friend said was hard and unripe). Coffee from the machine was good. On the plus side both the guys on reception were very helpful, advising us where to go for a cultural evening out, the best shopping area and booking cabs for us. The hotel is not close to anything and is situated on a main road so you have to get cabs to get into the centre of the city. Overall we had a nice few days but I would not return to this hotel or to Sofia.

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“Average at best and certainly has to be a choice as an art hotel”

An interesting mix… Good points - clean and tidy in the room, location is good, restaurant looks nice, big rooms.. Bad points - despite booking a room with a panoramic view, it was an office block next door, room smelled of smoke, no amenities at all not even a spoon, breakfast was in a dark ding… more

An interesting mix… Good points - clean and tidy in the room, location is good, restaurant looks nice, big rooms.. Bad points - despite booking a room with a panoramic view, it was an office block next door, room smelled of smoke, no amenities at all not even a spoon, breakfast was in a dark dingy room with no daylight at all, pay to use the pool as a guest!?!?, staff seemed in different, old and tired room with water stains

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