Description
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include a 24-hour business center,… more
A stay at Crystal Palace Boutique Hotel places you in the heart of Sofia, steps from Sofia University and Doctors’ Garden. This hotel is 0.5 mi (0.8 km) from Eagles' Bridge and 0.5 mi (0.9 km) from Borisova Gradina Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Sofia University - 0.2 km / 0.1 mi Doctors’ Garden - 0.2 km / 0.1 mi Cyril and Methodius National Library of Bulgaria - 0.3 km / 0.2 mi Bulgarian Parliament - 0.4 km / 0.2 mi Zaimov Park - 0.4 km / 0.2 mi Eagles' Bridge - 0.4 km / 0.3 mi Yellow Pavement - 0.4 km / 0.3 mi Borisova Gradina Park - 0.5 km / 0.3 mi Aleksander Nevski Crypt - 0.5 km / 0.3 mi Monument to the Liberating Tsar - 0.5 km / 0.3 mi Alexander Nevski Cathedral - 0.5 km / 0.3 mi Vasil Levski Monument - 0.6 km / 0.4 mi National Gallery for Foreign Art - 0.6 km / 0.4 mi Soviet Army Monument - 0.6 km / 0.4 mi Crystal Park - 0.7 km / 0.4 mi The preferred airport for Crystal Palace Boutique Hotel is Sofia Airport (SOF) - 10.6 km / 6.6 mi . In Sofia (Sofia City Center).
Grab a bite to eat at Crystal Palace, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee..
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Breakfast room service
- Room service
- Laundry
- Safe
- Newspapers
- Car hire
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Wake-up call
- Ironing service
- Public bathroom
- Sun terrace
- Sale of tours
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Credit cards accepted
- Medical service
- Cloakroom
- Luggage storage (extra charge)
- Babysitting service
- 24-hour gym
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Breakfast room service
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Shuttle transfer
- Airport transfer
- Transfer to the train station
- Transport service
- Transfer to shopping centre
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Accessibility
- Wheelchair-friendly facilities
- Lift with braille
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
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Very good
Based on 325 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Sofia
Showing 4 featured reviews out of 325 TripAdvisor reviews
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bravesfan39
Richmond, Virginia
26/07/2024
“Exceptional and immaculate hotel in the university district of Sofia”
This is an outstanding hotel right next to Sofia University. The staff members go out of their way to be helpful, the rooms are VERY spacious and clean, and the breakfast is incredible (eat outside for a lovely way to start the day). I was in Sofia for a work conference, and I felt right at home. A… more
This is an outstanding hotel right next to Sofia University. The staff members go out of their way to be helpful, the rooms are VERY spacious and clean, and the breakfast is incredible (eat outside for a lovely way to start the day). I was in Sofia for a work conference, and I felt right at home. Any concern or question was immediately addressed. And for the quality of the accommodations the rates are very reasonable.
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DWF719
Knaresborough, United Kingdom
25/04/2024
“Business trip”
2 night stay. Warm efficient check in and welcome. Large clean room with comfy bed. Good size bathroom with complimentary toiletries. No problems during stay and I would stay again. Good location... 15 or so min ish from airport. Restaurant good too.
Z
zpeller
Soskut, Hungary
06/10/2023
“Ok”
A pleasant hotel in the city centre. At first sight, the reception does not give the impression of the rooms or even the bar, because they are very well kept. The restaurant perhaps leaves something to be desired.
S
stargirl04
Crewe, United Kingdom
21/06/2023
“Style over substance & sullen staff!”
Having spent the last week up in the Rhodopi Mountains in a small hotel that couldn't do enough for us; it was a bit of a shock arriving at the Crystal Palace Hotel! The lobby looked lovely with it's spiral staircase & marble floors but as our group checked in, there was a distinct lack of friendli… more
Having spent the last week up in the Rhodopi Mountains in a small hotel that couldn't do enough for us; it was a bit of a shock arriving at the Crystal Palace Hotel! The lobby looked lovely with it's spiral staircase & marble floors but as our group checked in, there was a distinct lack of friendliness from the receptionist & the rest of the staff! As we entered our spacious room, we were greeted by a smell of stale cigarette smoke so had to throw the windows open to disperse it! We saw that we were at the back of the hotel & were overlooking a bar area where people were sitting drinking-this became a problem when we went to bed as the party carried on until 1am 7 could be heard even through closed windows! The room had brown, old fashioned furniture which made it dark & the bathroom had wallpaper peeling off & several hairs in the bath! There was no milk for drinks & no answer when we rang down to reception! The hotel is very much 'style over substance' for us-we would prefer good, friendly customer service rather than sullen, non interacting staff! The only saving grace was the food which was lovely, especially the buffet breakfast which had a lot of choice although we would have preferred some traditional Bulgarian food being as we were in the capital! When we checked out, we tried to pay by cash for our bar bill only to be told that they had no change! The receptionist tried to make us pay by credit card but we did not want to do this so managed to get smaller notes to only give a small tip-we would have preferred not to! Asked how our room was, we explained about the noise outside only to be told, "We don't think it's a problem".......why ask then? The hotel is 20 minutes away from the airport & is centrally positioned in Sofia but the lack of customer service means that we will not return!
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