Aparthotel Marina Holiday Club & Spa - All Inclusive

“Defo not 4* but we made the most ot it! honest review, good and bad”

Just got back from a week here 2 adults 3 children age 9, 11 and 12 , it was average... definatley not a 4* hotel... not many ( infact zero ) english people which was difficult. communication was difficult wth staff. we arrived at around 12 midday and were given our room key but told no wristbands… more

Just got back from a week here 2 adults 3 children age 9, 11 and 12 , it was average... definatley not a 4* hotel... not many ( infact zero ) english people which was difficult. communication was difficult wth staff. we arrived at around 12 midday and were given our room key but told no wristbands for all inc until 2 pm ( lunch finished at 2pm which meant we missed it ) having travelled since 2am that morning we were hungry and thirsty. I asked if i could purchase a drink and was told NO! ( the restaurant lady was quite rude and abrupt) we went a little walk and found a lovely little shop we purchased some cans from and headed back. I personally found the all inclusive very strange here, its nothing like i've been to before but we hadn't been to bulgaria before. The buffet was small (very small) with very limited choice... because of this we ended up eating out quite a bit! the drinks also didnt have much variety! breakfast was 8am-10am.... lunch 12-2pm and then dinner 6:30-9pm when the restaurant was open the pool bar was not... very strange.... but as we stayed we realised they didnt have many staff , they were all very young and worked long shifts with not many days off... this is probably why! one particular day the coffee machines broke, followed by the juice machine, i was told if i go to reception that i can pay 2lv and they will make me good coffee- this annoyed me firstly ive already paid for the coffee with all inc and secondly on our first day we were told we couldnt purchase a drink !?!?! the young boy chef was brilliant, so helpful , great english and very friendly... the entertianment on offer was actually ok, the entertainment staff were brill and very friendly but again strange times and not alot going off in the daytime... 10am dancing on the bridge by pool... then over to do crafts in kids club. afternoon not sure as we didnt spend much time around there during this time and didnt notice anything going on when we did. evening entertainment was better but they didnt follow the schedule advertised in reception.... they had a few show's on fire dancing ...traditional bulgarian dancing, fluffy animal costumes, kareoke and bingo. one day we walked accross the road to the sunset aqua park - which the children loved (i will review seperatly if i can) Overall it was a nice spacious room and a good base to go exploring. pomorie seems a bit run down and quiet compared to other resorts. there is a huge abondoned 5*hotel next door which i imagine has impacted the resort massivley! it really is such a shame! We explored quite alot whislt here and visited sunny beach, nessebar and old nessebar really easily on public transport ( although alot of locals are rude and would rather have their bag on a seat next to them than give up a seat for a tourist, and the ticket people just make up the price depending on their mood im sure) it was really easy and cheap to catch the bus to and from the airport to pomoire for this hotel. if you do stay here i wouldnt waste money on all inclusive in my opinion. the weather was glorious, we had a lovely time and would definatley visit bulgaria again, maybe not this hotel or pomorie though... hope this is helpful :)

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“Not a 4 star! Definitely has potential but not as advertised”

The hotel is advertised as a 4 star it is not. We are a English family. Most of the staff didn't speak English or very very little. All instructions of all inclusive were in Bulgarian, there was no English version available. We did use Google translate which was good. There were lots of facilitie… more

The hotel is advertised as a 4 star it is not. We are a English family. Most of the staff didn't speak English or very very little. All instructions of all inclusive were in Bulgarian, there was no English version available. We did use Google translate which was good. There were lots of facilities that were either not available or not working even tho advertised. The bbq and cocktail bar has been closed for years The kids entertainment was the same cd being played for 2 hours every afternoon and evening The mini golf and activity centre was not not open and very run down and was not fit for purpose There was no safe in the room. There was a kitchenette but nothing in it. There was no plates, cutlery or glasses. We had to take them from all inclusive No alot of adult entertainment Nothing telling us about what to do around Bulgaria, or any information about the local town, water park or beach. Food option was very small and not very good for kids It's Such a shame because this hotel has a lot of potential if the love and money was put in! So good things Apartment clean and tidy Cleaners great ( non English unfortunately so difficult to communicate) Views beautiful Pool lovely, Ice cream lovely Drink options were great! Outdoor seating area fab although massive mosquito problem.

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