Name: Spa Hotel Emerald
Address: Pirin Str Gramadeto District, Pirin Str Gramadeto District - Bansko, BG
Rating: 5

Description

Emerald Spa Hotel is situated at the foothills of the Pirin Mountains, a 1-minute walk to the gondola lift. It provides free access to the sauna, steam bath, hot tub, indoor pool and fitness area. The complex offers spacious, stylish and comfortable rooms with superb mountain views. There is a luxurious wellness centre and a beauty salon where you can enjoy diverse relaxing treatments. The elegan… more

How to arrive

Bansko - See map

Facilities and services

Wi-Fi: Wi-Fi

Services: Room service; Safe; Terraces; Hair dryer

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Good to know

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Featured TripAdvisor reviews

5 Good

Rating 2,5 around 5 for travellers of Tripadvisor

Good

Based on 121 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Rating 3,5 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 3 around 5 for travellers of Tripadvisor

Rooms

Service

Value for money

Cleanliness

Showing 1 featured reviews out of 121 TripAdvisor reviews

Rei10Alla

20/02/2023

“Emerald Spa Hotel Bansko”

Hello to everyone out there, my name is Rei and I was for a week at Emerald Spa Hotel Bansko. Is literally the worst hotel I ever stayed they are the scammest place ever.No gym, no restaurant , no sauna, no swimming pool, only when you do the booking it doesn't say that, then when you go there, the… more

Yes, guests at Spa Hotel Emerald have highlighted that: Hello to everyone out there, my name is Rei and I was for a week at Emerald Spa Hotel Bansko. Is literally the worst hotel I ever stayed they are the scammest place ever.No gym, no restaurant , no sauna, no swimming pool, only when you do the booking it doesn't say that, then when you go there, they will tell you everything is close unfortunately is not open ect.The cleaners was very professional and good people, the guy who was working at the reception was trying to convince us, like is the Covid-19 thing and stuff and when I said to him why you not say that online tho and he said they haven't updated the site and stuff really unbelievable. Another thing was the sleeping bed I specifically ask for a double bed room and they give me two single beds and on top of that they was the worst bed I ever slept in my life, sometimes I slept on the couch. The elevation didn't even work.The worst place absolutely worthless and 100% will never visit that place again. People be careful when you do the booking online, make sure is refundable don't make the same mistake I did. Here are some photos from the room aswell.👎

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Spa Hotel Emerald