Crowne Plaza Brussels Airport, An Ihg Hotel

“Excellent nights sleep”

Roadworks taking place outside of the hotel made it a tad convoluted to get to in our coach, but we got a nice tour of the other buildings in this complex whilst getting there! Other coaches preferred to go in via the exit so something to bear in mind! As part of our coach trip we had porterage in… more

Roadworks taking place outside of the hotel made it a tad convoluted to get to in our coach, but we got a nice tour of the other buildings in this complex whilst getting there! Other coaches preferred to go in via the exit so something to bear in mind! As part of our coach trip we had porterage included which took around 30 minutes but was still convenient after a long day sitting! The door to access the hotel is automatic but you have to get VERY close to it before it activates so again, something to bear in mind. We had a park view room which was quiet and rather pretty, but given we were there for an overnight stay only not necessary - I think if you were here for longer though it would be a great request. The room had a mini fridge (unsure of contents as it automatically charged you and I didn't want to risk a charge for being nosy), two bottles of water and the usual tea/coffee/hot chocolate making facilities. The kettle was incredibly clean, as was the room itself and the en suite. The beds were on the firm side but very comfy and the four pillows were excellent (there are four on each bed). The shower water pressure was a little on the weak side even when on a strong setting, but it heated nicely and I liked that you could very clearly see the temperature you were using rather than guessing. There is limited charging by the beds, but a full charging stand at the desk, including USB charging AND a UK plug (as well as a standard European plug). Staff were polite and efficient, including those at breakfast. Breakfast was available from 6AM but the chef didn't seem to start coking a lot of the hot food until a little while after as the staff had to go searching for them. When we arrived at 6.02 there was bacon, hash browns and sausages already available in the hot plates. Outside of this there was a fine spread of cold meats and cheeses, breads, cereals and fruit. To drink there was a wide variety of juices (the orange juice was excellent, clearly fresh) and coffee machines were situated throughout the breakfast area. Whilst the variety of the food was good, the quality was a little disapointing but maybe I had too high standards (this was my first time staying in a Crowne Plaza and the name alone made me think super high quality). As we visited whilst on a coach trip i can't really say how close this is to the airport, but when outside there was some minimal plane noise so it seemed close. It's definitely close to the ring-road around Brussels though so convenient to access by road. If I was travelling in the area in the future I would definitely consider this hotel, though I expect it would be outside of my standard budget.

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“Wonderful clean hotel near Brussels airport”

Great hotel for a stopover at the Brussels Airport. We flew over from the US and got into Brussels later in the evening and needed a hotel close to the airport to spend the night. The Crown Plaza is a very nice hotel. The rooms are comfortable and very clean. They have plugs to charge your devices … more

Great hotel for a stopover at the Brussels Airport. We flew over from the US and got into Brussels later in the evening and needed a hotel close to the airport to spend the night. The Crown Plaza is a very nice hotel. The rooms are comfortable and very clean. They have plugs to charge your devices including USB ports by the bed and our room had a US plug so we didn’t need an adapter. We were upgraded to the 6th floor which has a little lounge that has some drinks (mostly 2 different types of beer and soft drinks and water). There was a coffee machine however it was out of milk so didn’t make any sort of cappuccino type drinks just espresso and hot water. Ask for a view of the little lake behind the hotel. You do not hear the airport noise at all. Very quiet. Would definitely stay again! Also they have a free shuttle bus running to the airport every 20 minutes.

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“Excellent hotel before flying out from Brussels Airport”

We wanted to avoid the early drive to Brussels Airport so we decided to stay one night in a hotel close by the airport and combine it with a visit to Brussels. We wanted a hotel with airport shuttle as the train tickets to Brussels Airport are expensive due to the Brussels Airport Supplement (a tic… more

We wanted to avoid the early drive to Brussels Airport so we decided to stay one night in a hotel close by the airport and combine it with a visit to Brussels. We wanted a hotel with airport shuttle as the train tickets to Brussels Airport are expensive due to the Brussels Airport Supplement (a ticket is €9.10 per person for a 4 minute ride!). So our choice was Crowne Plaza Brussels Airport. And we do not regret this! We arrived by train to Zaventem Station and a nice lady warned us when we stepped out of the train with our carry-on’s that this was not the airport (Brussels Airport-Zaventem). It was a 10 minutes walk to the hotel. I don’t recommend this with big suitcases though or if a walk is not your thing. We arrived before noon time and as check-in is at 15.00 we checked with Satish what our options were, in order to drop our luggage so we could make a trip to Brussels city center. To our surprise the room was ready and Satish was so nice to give us the room already. The room was big enough for the 4 of us, clean and had complementary water and coffee/tea. We left and came back in the late afternoon. We didn’t have dinner in the hotel but got something in Zaventem. It’s a nice walk to the main street with plenty of restaurants. The hotel has a nice park in front. When walking around the hotel you see and hear the planes taking off, but the rooms are soundproof. We slept really well and used the breakfast the next morning. There were plenty of options and everything was good. The chef at the omelette station was really attentive. Check out was very quick and even the driver of the shuttle bus was very nice and talked with us while we waited to the departure time. The shuttle stopped at another hotel but including the stop it took under 5 minutes to get from the hotel to the airport. If you want to have a relaxed stay before flying out from Brussels Airport this is your place! Nothing negative about this hotel; all I can say is ‘keep doing what you are doing!’

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“A great experience”

10/10 is all I can say. The hotel staff were all very nice, welcoming, friendly and very helpful. The rooms were clean. The housekeeping was able to attend all our special requests. They made our trip easy and memorable. Thank you to all the staff.