Canalview Hotel Ter Reien

“Lovely hotel in ideal spot”

Lovely hotel in a beautiful setting, with lovely views of the canal . Great location quiet but only a short walk to the main square. Charles in the reception was always very helpful. Breakfast is good. We didn’t have a canal view but overlooked the very pleasant courtyard. Room was small but quite … more

Lovely hotel in a beautiful setting, with lovely views of the canal . Great location quiet but only a short walk to the main square. Charles in the reception was always very helpful. Breakfast is good. We didn’t have a canal view but overlooked the very pleasant courtyard. Room was small but quite adequate.. very clean and always fresh towels supplied when needed. WiFi wasn’t good in the room but was easily accessible in the courtyard & reception. The only downside was it was quite hot 🥵 when we visited & the ability to hire a fan would have been great. The free shuttle runs

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“OK, but I would not stay here again”

First, the good: the hotel was safe, and in a good location for walking to Bruges sites. It was clean. It was modern. It offered breakfast included, but I did not eat anything there. You could check in independently after hours. Now the bad: I think any hotel that charges more than €100 per night … more

First, the good: the hotel was safe, and in a good location for walking to Bruges sites. It was clean. It was modern. It offered breakfast included, but I did not eat anything there. You could check in independently after hours. Now the bad: I think any hotel that charges more than €100 per night should provide a tiny bit of shampoo and conditioner and a hairdryer. They did none of the above. I had to wash my hair the first morning with the tiny bar of soap provided. When I asked for a hairdryer, I was told it would be five euros per day. I went to a make up store that day and told them about it. I was perfectly willing to buy some shampoo, but they gave me samples and said they were ashamed that a hotel in their community wouldn’t provide Shampoo. The room is hot and stuffy if it’s 70 degrees Fahrenheit outside. I had to pull the duvet out of its cover and just use the cover to keep from roasting. When you leave the window open, you get mosquitoes that come in. In fact, there are little vents in the windows, and I think mosquitoes can even come in those vents when the windows are closed. I had to kill three mosquitoes in my room in two nights. Two of them had blood in them, which meant they had dined on me. This may be a European trend, but it is the first I have experienced it: the toilet and the shower are in one room separate from the sink. When you turn on the shower, the water sprays all over the entire room. It’s kind of amazing that the toilet paper doesn’t get soaked. When you are finished showering, you have to use one or two of your towels to dry the floor around the toilet. I only dealt with one staff member, and she was kind and helpful (except for charging me the five euros for the hairdryer). This could be a good hotel if they would prioritize guests in a more considerate manner, knowing that the airlines have recently cracked down on the size of liquid bottles allowed. Guests have to really limit what they bring. Please, some shampoo!

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