Best Western Plus Amedia Art Salzburg

“Good value for what we paid”

The hotel has the basics you need for a city break. Nice 25 minute walk into town, plus well served with transport, including on the direct bus route to the airport. We had a corner room which was spacious. I emailed ahead asking for twin room and bathroom with a door and an early check in - these … more

The hotel has the basics you need for a city break. Nice 25 minute walk into town, plus well served with transport, including on the direct bus route to the airport. We had a corner room which was spacious. I emailed ahead asking for twin room and bathroom with a door and an early check in - these were all in place for us. The rooms had a mini fridge and there is a shopping centre opposite with anything you might need. I was concerned reading some reviews but I believe communicating our requests with an email to the hotel definitely helped alleviate any issues. Salzburg is a lovely city break venue and this hotel was pleasant as it wasn’t right in the centre. We liked the walk into town. The hotel was very quiet - which considering it’s next to a main road was an achievement. Staff all polite and helpful. Would stay again

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“Friends trip for markets and sound of music.”

Firstly the plus point. . Convenient for the buses to and from the airport. Was a 30 min walk into the centre but we didn’t mind walking so that was ok. However, the downsides. We had a booked a triple room through Thomas Cook. 3 ladies on a trip to the markets and sound of music tour. We arrive… more

Firstly the plus point. . Convenient for the buses to and from the airport. Was a 30 min walk into the centre but we didn’t mind walking so that was ok. However, the downsides. We had a booked a triple room through Thomas Cook. 3 ladies on a trip to the markets and sound of music tour. We arrived at about 7pm. On reaching the room, there were 2 proper beds made up and a futon tucked away in the corner which was still folded up. There were also only 2 towels and 2 mugs and limited tea and coffee. I went back down to reception to speak to the young chap on reception. I advised him that the room was only made up for 2 and asked if we could have some bedding for the futon. I was told a colleague would be sent up. About 5 mins passed and the young man himself came up just with a sheet which he practically threw on the futon which we had opened up ready. We checked with him that we would get a duvet and pillow and he muttered that he only had one pair of hands and he would be back. He then came back with just a duvet, muttered again and then went and came back with the pillow. We said we were happy to make the bed ourselves but he again muttered that he was on his own and couldn’t do everything. We left it there as he was obviously stressed. We went out for food and came back and we had been given another towel and mug but no more tea and coffee. On the Friday evening we went for a drink in the bar. The same young chap was on the bar as well as reception. We ordered drinks, when we asked the price of one drink (we wanted to pay separately) he said I’m not sure probably about 6.90€. !!! We then asked about toiletries as it says to ask on reception. He said he would have a look but then Came back and said he was on his own and he didn’t have a key for the cupboard and we would have to wait until the morning. After this we just couldn’t be bothered anymore. The young man certainly wasn’t happy working and obviously doesn’t like being in hospitality. Unfortunately we won’t stay again.

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“Some good points, some not so good.”

3 bed room, 2 sets of towels, 2 cups for the "one" portion of coffee. Room needed a major vacuum clean. Information advises clients to obtain toiletries from reception, there were none available, we were offered toilet rolls. Did obtain extra set of towels. Advised to leave request for room clean … more

3 bed room, 2 sets of towels, 2 cups for the "one" portion of coffee. Room needed a major vacuum clean. Information advises clients to obtain toiletries from reception, there were none available, we were offered toilet rolls. Did obtain extra set of towels. Advised to leave request for room clean on door before 6am. did this twice, room clean didn't happen. Extractor in toilet not efficient, it's an integral part of the room, there was a smell when we went in, had to keep room windows open. We all used the ground floor toilets for convenience and when convenient. Reception staff polite. Bonus = excellent breakfast, wide choice and plentiful, coffee excellent, machine best I've ever used. Scrambled eggs could be warmer. breakfast staff polite, helpful. In view of pricing, good value. Room could be cleaned more efficiently prior to new guests. A few basic improvements and I'd try it again.

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