Hotel Garni Alpenjuwel Residenz

“Great, even if you do not speak German”

The hotel is nice, very nice. Our two bedroom apartment is large and got two showers and one bathroom. The hotel is built vertically and it is a little confusing to get around as soon as you arrive but you feel comfortable on second or third day. The ski depot is right at the second lower floor w… more

The hotel is nice, very nice. Our two bedroom apartment is large and got two showers and one bathroom. The hotel is built vertically and it is a little confusing to get around as soon as you arrive but you feel comfortable on second or third day. The ski depot is right at the second lower floor which means comfort to grab and return your skis after beating the slopes. When renting your skis you will not need to pay for storage since the hotel already pays for it in your behalf. The rental store is actually connected to the hotel. The parking lot is located at the rear of the hotel. It is small and full of cars but it is convenient as you will not be allowed to drive your car around the village while here. You can drive upon arrival and when you are leaving only. The apartment itself is fully equipped with kitchen and utensils. When we arrived we missed paper towel, a toaster and detergent for minor cleanings. The hotel location is great. Not the real ski in ski out as we are used to enjoy in Colorado but still only a 5 minute walk to the lift (200 yards). We made our reservation back in March to visit in December. The hotel had a hard time to charge my credit card and took us several interactions with reservations and some others with the credit card operator in order to get the card debited. But it was all fine at the end of the day. The cancelation policy is clear but only available in German. We had a friend translate it to us. At the front desk they usually speak good english and are helpful. Careful here: do not expect a warm or a beyond polite treatment but do expect an efficient response to your needs. One thing we missed a lot was an apartment directory providing instructions on how to use several of the appliances available. Please remember everything is in German and devices do not necessarily operate as they do in the Americas. We had some trouble and some fun figuring out how to "operate our apartment" but all went fine. I had an injury while skiing and asked the front desk help and they indicated Doctor Koelle, located midway from the hotel to the lift. I was treated very well and learned that, on top of being good with orthopedic issues they are specialized in treating children as well. The hotel serves breakfast at charge but we preferred to fix our own at the apartment. There is also a "apres-ski" bar at the hotel front. The hotel has also a great sauna, pool table and ping pong table. The apartment's cleanness is impeccable. After one week here we would definitely come back.

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“Very nice appartment hotel,”

Very nice apartment hotel, nice staff and spacious rooms. The cleaning service was excellent, every day when we returned from skiing everything was organized and clean. Perfect. Too bad there was no restaurant service at night. Breakfast was very good. Just missing croisants and/ or pancakes, but v… more

Very nice apartment hotel, nice staff and spacious rooms. The cleaning service was excellent, every day when we returned from skiing everything was organized and clean. Perfect. Too bad there was no restaurant service at night. Breakfast was very good. Just missing croisants and/ or pancakes, but very good Kaiser breads and a variety of fresh fruits.

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“great location but a lot of improvement possible”

We stayed with 10 people in one big appartment on the top of the hotel. When arriving, the staff was not at all helpful. Next thing was the kitchen equipment: no real knives, not a single sharp one or one of quality. Impossible to cut bread with them. The cleaning staff was great, they did a very g… more

We stayed with 10 people in one big appartment on the top of the hotel. When arriving, the staff was not at all helpful. Next thing was the kitchen equipment: no real knives, not a single sharp one or one of quality. Impossible to cut bread with them. The cleaning staff was great, they did a very good job. The interiour of the rooms is bacic but good and the location top. We made our own breakfast, so I can't talk about food there. Not sure if we stay another time there.

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