On 23 January 2020, the new Balearic Law against Tourism Excesses entered into force, which prohibits all-inclusive deals with unlimited alcoholic beverages. Only a maximum of three alcoholic beverages per guest will be served during lunch and/or dinner.
We would also like to inform you of the following restrictions included in the law:
Practices which may endanger the life, health and physical integrity of guests are strictly prohibited at hotels, apartments and holiday properties. These practices include climbing from one balcony or window to another and jumping from inappropriate places such as balconies into swimming pools (a practice widely known as ';balconing';). Guests breaking the law will be immediately banished from the property and may be fined, states the law and the corresponding municipal regulations. The hotel/apartment manager or property agent must order said guests to leave immediately, which may require assistance from the security forces.
Failure to comply with the prohibition of practices which may endanger the life, health and physical integrity of guests will be considered a serious offence. In the Balearic Islands, serious offences are subject to a fine between 6,001 and 60,000 euros.
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Based on 65 reviews
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Showing 5 featured reviews out of 65 TripAdvisor reviews
6
630angusm
Topsham, United Kingdom
07/03/2022
“Another great stay at the Castel!”
We last visited in January 2020 just before the onslaught of COVID 19. James from our group of six could not make that as he'd damaged his Achilles Tendon playing racketball. 2021 was a no ski zone so we decided to go back to Serfaus in January 2022 to show it to James. That proved not possible ... more
6
630angusm
Topsham, United Kingdom
29/01/2020
“A real gem of a hotel!”
Six of us stayed here for four nights. We have skied together each year for over 15 years in many different Austrian resorts and we felt this was one of the very best. A wonderful extensive ski area and ski conditions were great. On arrival we were greeted by the charming Sabine on reception ... more
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Henry P
11/02/2019
“Top notch hotel”
Lovely family run hotel. Big enough to feel relaxed, small enough to feel personal. A must with good food fresh clean rooms comfortable beds ! A little walk through the village to the ski lift is required.
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Teija S
Forssa
03/03/2016
“Skiing holiday”
Brilliant choise for our vacation. Got upgrated to the Castel suite in the beginning. The 5 course diners were more than we never expected, such an experience to the busy parents. The spa section was luxury. The stuff was really friendly and helpfull. And what a view from the windows, either faci... more
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Alexandra68_10
Amsterdam, The Netherlands
11/02/2012
“Great hotel with good service at 5 min's from train station”
Nice hotel with very friendly staff and excellent food. Located on upper road in town. Parking available in garage. 2 min's walk from Murmili park for children, 5 min's from train station and 15 min's walk from ski lift. We did not find the distance to the ski lift disturbing because we were so ... more