Lebenberg Schlosshotel-Kitzbühel

“My amazing experience in Schloss Lebenberg hotel”

I was here a lot of years after My experience it was amazing. The hotel is better than before. The room, incredible, with a big bedroom and a perfect toilet and bathroom The restaurant, breakfast buffet and dinner, a select austriatiche cuisine. Two things at last but no least: the superb panorama… more

I was here a lot of years after My experience it was amazing. The hotel is better than before. The room, incredible, with a big bedroom and a perfect toilet and bathroom The restaurant, breakfast buffet and dinner, a select austriatiche cuisine. Two things at last but no least: the superb panorama pool and spa area and the excellent level of service for the personnel staff. If you visit the Wilder Kaiser or skiing in Kitzbuhel this is your hotel. Congratulations for a good balance between quality and price. I'll come back !

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“Excellent Choice”

This is a great hotel, one that feels genuinely five star. Staff are plentiful, well-dressed, friendly, very polite, and helpful. Their spoken English is very good, including one woman who spoke English so well that I initially thought she was a native English speaker. Hotel cleanliness is excellen… more

This is a great hotel, one that feels genuinely five star. Staff are plentiful, well-dressed, friendly, very polite, and helpful. Their spoken English is very good, including one woman who spoke English so well that I initially thought she was a native English speaker. Hotel cleanliness is excellent everywhere. My room was faultless. You might get the impression that the hotel is a long way from the centre of Kitzbuhel. It is away from the centre, but not a long way. The centre of Kitz is a pleasant 15-minute walk along quiet roads and footpaths, and during the day the hotel provides a free, reliable shuttle every 30 minutes to and from the main ski lift station. Furthermore, because the hotel isn’t in the town, it has a great view of the town, especially from the pool and sauna area on the top floor. However, if you don’t want to walk into town every evening for dinner, the hotel offers evening meals. Booking half-board – as I did - is a good option to consider. My dinners were excellent and well served. Something I particularly liked about the hotel restaurant was that tables were more spaced out than one often finds in even the best restaurants; I was able to draw back my chair to stand up without having to check if someone was seated immediately behind me. It sounds like a small thing, but it’s small things like that which demonstrate genuine quality. If you do stay half board, I recommend you pack some smart clothes if you can. I wish I could have packed better clothes for dinner, but my airline luggage allowance was too measly to permit it, so I was embarrassed to have to dine in t-shirts and jeans. The hotel does an excellent breakfast buffet. It has a large, stylish bar area. It has a good ski boot room with individual lockers. The hotel sells ski passes at reception, the cost of which the hotel adds to your bill. This makes it easy to be flexible in the face of variable ski weather, perhaps deciding after breakfast each day whether you want to ski or not, buying one-day passes instead of a multi-day pass covering your whole stay. On a rainy day, you could take a day off skiing to explore the town (although buying six, one-day passes will be more expensive than one, six-day pass).

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“Ski and spa incredible”

The spa was incredible - amazing pool and treatments. And the man in charge is the best!! The breakfast was ideal. The rooms need updating - beds and floors don’t match the quality of the hotel. We also could not get a dinner spot because of space which was disappointing.

“Avoid - bad management”

Avoid. The hotel has great facilities: a restaurant with amazing food ( from what we heard), a pool with spectacular views, a spa, saunas, a stunning bar, even a ski rental shop. Its problem lies 100% with the management, who are either incapable of running the hotel, have no idea about hospitalit… more

Avoid. The hotel has great facilities: a restaurant with amazing food ( from what we heard), a pool with spectacular views, a spa, saunas, a stunning bar, even a ski rental shop. Its problem lies 100% with the management, who are either incapable of running the hotel, have no idea about hospitality, or are just cost cutting. Or maybe all three at the same time! Upon arrival they gladly(!) informed us that their restaurant is very popular so there is no chance for us to have food there on any day of our week-long stay. Thankfully the town has tons of great restaurants and the weather was good - but did they expect us to resort to pot noodles (or cannibalism maybe lol) if that was not the case? The ski rental shop also gladly informed us that they have no skis for us and that we should go to their downtown shop. Some of the staff did their best to help and made our stay much better. Funnily the higher the seniority of the employee, typically the less empathy and desire for hospitality! Well - maybe they will improve, but they won’t see us again.

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