Max Brown Hotel 5Th District

“Nice quirky boutique hotel with excellent manners and customer servicesml.”

Very nice quirky hotel near a train station. So what can I start to say? The hotel is not in the middle of the Vienna city centre but this is not a big problem. I would say, it is 7 minutes walk to the nearest train station. The train will take about 10 minutes to get you to the centre of town. The… more

Very nice quirky hotel near a train station. So what can I start to say? The hotel is not in the middle of the Vienna city centre but this is not a big problem. I would say, it is 7 minutes walk to the nearest train station. The train will take about 10 minutes to get you to the centre of town. There is a bus but we didn't opt for this. You can actually walk it to the town centre in under 30 minutes. At first it feels longer because you are trying to remember places but it isn't really far. Back to the hotel. This is a very nice quirky boutique type of hotel. Upon arrival, you enter and you are greeted with a bar which is very nice and designed. The receptionist is well spoken and very polite. I'm not sure why the other reviews gave the customer service negative but I can say it was really nice and smiling. Evening the next day, the other team are smiling. I think the place has 6 floors of bedrooms - obviously the ground floor is the main reception. Is it quiet? Yes. No sound of live music. But you can hear people bang the door when they come back or leave but it's not that bothering as there are not many rooms next to each room. The rooms? Are big. Which is a bonus. The TV is old. Plenty of channels in German but one-two in English and one french. If you want the English movie channel click 77. The TV is old Panasonic and not sure has an hdmi port. There is no free bottle of water or kettle. Bathroom? The water is weak. Not the best pressure. Bed? Each bed has sockets - two pin to charge your phone. Pillows are just okay. As for the people who moan about heat? Yes. There is no air conditioning but before people complain. The outside temperature was 26 degrees celcius day time and evening 15 degrees celcius. The room has heating which actually had to go on because it was a bit cold. Windows open and are safe. You can't hear anything outside if the windows are closed. Oh you can see I am typing as I think. There is a gym on the top floor with a sauna. Standard weights, running machines. Pool table in the bar. Cocktail, beer etc. morning food too but think food closes around the 9pm mark (kitchen closes). WiFi is very good and free. Hairdryer available too. So what's around? Food wise not much. 5-10 min vicinity there are restaurants but they close at 9pm. Takeaway is available but expect to walk 15-20 min. Expect to walk 35 minutes to reach the golden arches. Oh not to forget, there is an amazing food market parallel to the road which is open in the day to afternoon. As for supermarkets? They close early but it's about 20 minutes walk. Overall, it's a nice hotel.

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“An ok stay”

Staff friendly, bar area nice and comfortable. The room was ok, surprised there was no safe or fridge and really annoying that there was no mirror , impossible to do my hair. Also , although breakfast was good, particularly the cake, as a vegetarian , we also like hot breakfast! The addition of veg… more

Staff friendly, bar area nice and comfortable. The room was ok, surprised there was no safe or fridge and really annoying that there was no mirror , impossible to do my hair. Also , although breakfast was good, particularly the cake, as a vegetarian , we also like hot breakfast! The addition of veg sausage, hash browns would be very welcome and in this day and age, expected. Overall quite a good stay but room for improvement.

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“Edgy Fail”

This hotel is undergoing a renovation. When we got there at 2 pm, we were reminded that check in was 3 pm so we patiently waited. At 3:05, we were told it’d be another 10 minutes. Then the checkin person left to be replaced by the new checkin. Finally at 3:30 we got a room on the newly renovated 4t… more

This hotel is undergoing a renovation. When we got there at 2 pm, we were reminded that check in was 3 pm so we patiently waited. At 3:05, we were told it’d be another 10 minutes. Then the checkin person left to be replaced by the new checkin. Finally at 3:30 we got a room on the newly renovated 4th floor. Reason for the delay was that the laundry delivery was late we were told. The room was not conducive for travelers. No place to put & open your luggage, no Smart tv ( so unless you’re German speaking, you’re out of luck), the night stands are shelves about 50 cm from the bed with a top surface area of about 30 x 40 cm, not large enough to put anything but a phone, watch & maybe a book. The headboard is “floating”, creating a space between the bed & bottom of the headboard which is problematic for tall people when trying to sit up. The shower’s glass divider isn’t large enough to prevent water from soaking the bathroom floor. Lighting in the hallway isn’t bright enough to overcome the dark charcoal colored walls. For some reason the bar located next to the reception desk is closed apparently during the course of the renovation though there is no work performed anywhere near it. The breakfast was ok though all of the bread & rolls served Friday morning (18.10) were stale. Overall, I’m astounded that the room designer had no one check his work for functionality/practicality. Every hotel 3* & above should have a smart tv in this day & age!

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