Hotel Mercure Wien Westbahnhof

“Excellent hotel, genuine Mercure experience, great location & connectivity, good rates, value for money, friendly staff”

As a frequent traveller to the lovely Austrian capital of Vienna I have stayed many times at the Mercure Vienna Westbahnhof Hotel and have had a good experience each time and this hotel has sort of become my go-to hotel whenever I'm in town. I notice here on Tripadvisor that there are mixed revie… more

As a frequent traveller to the lovely Austrian capital of Vienna I have stayed many times at the Mercure Vienna Westbahnhof Hotel and have had a good experience each time and this hotel has sort of become my go-to hotel whenever I'm in town. I notice here on Tripadvisor that there are mixed reviews of this hotel, but I have had nothing but good stays at this hotel. The Mercure Vienna Westbahnhof Hotel is located right across the street, approximately 200-300 metres from the entrance to the Westbahnhof (West Train Station) in the Western part of Vienna. The Westbahnhof is in it self very well connected with train services and buses as well as multiple subway lines, trams and buses, including an inexpensive 24/7 very convenient airport bus to Vienna Schwechat International Airport (VIE). Also the Westbahnhof has a multiple storey whole mall inside of it with many restaurants, clothing stores, multiple supermarkets such as "BILLA", multiple convenience stores, a bank office as well as a post office, and is connected with escalators, elevators and tunnel connection to the subway station, which is very convenient, and this is only a few hundred meters from the hotel. There is also many other nearby with a "LIDL" supermarket 200 metres from the hotel entrance, also several other restaurants close to or on the same street as the hotel ranging from for example a Chinese restaurant and in the building next to the hotel the legendary authentic Austrian restaurant "Pulkautaler". I have arrived early In the morning several hours before the actual check in time and been given complimentary early check in. The reception staff has always been very friendly and professional and have smiled and have always been fast and efficient, approachable and noticeably genuinely enjoying their jobs whose positive vibe and energy rubs off on you. The hotel is huge and consists of originally two buildings on the corner of the block which has been intertwined and connected with each other, so there is a large number of rooms in this hotel, which also is quite tall too with 8 floors high. Rooms in this hotel have all been spacious and with fresh wall-to-wall carpet, new and fresh wooden panels and wooden interiors - all the wood is the same colour on the tables, chairs, nightstands, wardrobe, shelfs - a huge comfortable double bed, comfortable sofa chair, large decorative wood table /working desk with adjacent cushioned comfortable working stool. On the desk two fancy silver trays with kettle, glasses, cups and complimentary coffee and tea. Tasteful, modern and stylish interior and decoration with green and white coloured walls, huge fancy gold mirror on the wall and and another huge two meter mirror built in the shelf/cupboard/garderobe-combination - which is also containing a mini-bar/refrigerator that also has an adjustable shelf with a free standing flat screen "Phillips" brand TV on it that can be turned it different directions depending on if you're watching TV from the bed or if you're sitting in the chair or by the desk, very nicely and convenient configuration. There's also a section with coat hangers and space for stoving away your luggage as well as multiple shelfs and drawers and also a full size safe that fit your laptop safely. By each side of the bed is two big free standing wood nightstands with one spacious drawer, huge golden lamps and a telephone at one of them. There are two huge windows with three different curtains - a white semi-transparent light thin curtain, second a lovely green - precisely the same green colour as parts of the wall - then the exclusive fancy good looking braided red black out curtains. The two huge windows opened all the way out and offered a great and far view to the street and the surroundings. The bathroom is spacious and has a shower/tub combination that was fitting even for me who is well above 6+ foot / 190+ cm long. There is a spacious bathroom sink with yet another huge mirror in the same wood material as all the other wood interior with a long and spacious shelf. There is a big radiator on the wall as well as an electronic tempered towel rack also on the wall. The bathroom was impeccable cleansed, just as the whole hotel room also was. In conclusion I really enjoy the Mercure Vienna Westbahnhof Hotel and have had the pleasure of enjoying multiple great stays here and I would (and will the next time I'm in town) stay here again and could definitely recommend this hotel. It is offers a genuine Mercure experience and is up to the high Mercure standards and offers great value for money.

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