Grand Mercure Allegra Hervey Bay

Optional fees: Credit card charges are subject to a surcharge of 1.4 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. The property is professionally cleaned. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open during the following times: Monday - Saturday: 8:30 AM - 5:30 PM Sunday - Sunday: 8:30 AM - 12:30 PMThe check-in location differs from the property location. Check-in location: [70 Cypress St]. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 5:30 PM. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking.

Planning an event in Torquay? This apartment has facilities measuring 215 square feet (20 square meters), including a meeting room. Free self parking is available onsite.

Recreational amenities at the apartment include an outdoor pool, a sauna, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.