Sheraton Grand Sydney Hyde Park

“Beyond expectations”

Visiting from the US on business, and after a very long travel day with no rest, the airline did not have my bag and I arrived very overwhelmed, exhausted and emotional. Renate was very kind and ensured a room was readied early for my check in so I could shower and sleep. Each person from the doorm… more

Visiting from the US on business, and after a very long travel day with no rest, the airline did not have my bag and I arrived very overwhelmed, exhausted and emotional. Renate was very kind and ensured a room was readied early for my check in so I could shower and sleep. Each person from the doormen to the concierge to the reception desk has smiling faces. The executive lounge was a godsend and beautifully appointed. Definitely a favorite for when in Sydney!

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“Recent stay”

Room is always nice and clean, food on level 22 not quite as nice as last stay but still good. Disappointed that spa treatments are not available 7 days

“Sheraton with its Starwood glory, now the best of Marriott Sydney”

Possibly most reliable and graceful Marriott group hotel in core CBD. Obviously established with Starwood sensibility. Marriott circular quay is as businessy and commercial as it gets, W is flashy, too playful, distasteful and behaves much like a clown. This Sheraton stands out in location (close … more

Possibly most reliable and graceful Marriott group hotel in core CBD. Obviously established with Starwood sensibility. Marriott circular quay is as businessy and commercial as it gets, W is flashy, too playful, distasteful and behaves much like a clown. This Sheraton stands out in location (close to Westfield and Hyde park), tranquility, room size (entry-level rooms have W/I closet, bathtub) and dinning. C/I is good, lobby is grand and classic, reminiscing Grand Hyatt Hong Kong with the columns, staircase and mezzanine, clear partition and generous space between restaurants, bar, cafe, lounge (though some may commented leisure amenities are outdated and lacking maintenance). Room is generally clean, fixture and hardware, sockets are also updated (yet, as observed some rooms have dated paints and dirty windows), despite the modernisation, it is not uncommon to notice the lack of more specific/adjustable lighting controls for tuning, not to mention basic electronics like clocks and integrated speakers are absent. washing basin is duravit with hansgrohe mixer but toilet is caroma, as confusing as the vittoria espresso pods and aurora tea bags which only appear in mercure/novotel categories, surprising. Electric curtains, good, but noisy, not as good as the one in Hyatt regency. Acoustic insulation in interconnecting rooms is poor (and big gap in the room door). Public amenities and restaurants are nice (Sydney common is one of the best hotel restaurants in Australia, with Jamie Robertson head chef, as most hotel restaurants in AU are overrated and arrogant). Thanks to its location away from the chaos, most of the rooms are quiet enough even for noise-sensitive people. Room service is responsive at phone but lacking efficiency in action. Still, one of the most tranquil hotel in the city (langham, park hyatt, sofitel wentworth to parallel)

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