Description
Facilities: The hotel has a lift and features 563 rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel … more
Location: This hotel is located in the historic Rocks district and is close to Sydney's numerous transport connections, including trains, buses and ferries, all of which lie a short walk from the hotel. The Museum of Sydney (500 m), Sydney Opera House (1 km) and Darling Harbour (3 km) are all situated in the hotel's vicinity. Bondi Beach is 10 km from the hotel.
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Complimentary high-speed Internet
- Services
- Nursery
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Doctor
- Banquet and event room
- Florist
- Wedding service
- Postal service
- Cloakroom
- Babysitting service
- Cot
- Heated pool
- Sun terrace
- Private pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Restaurant with kids' menu
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Sunbeds
- Adults-only outdoor pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Pool table
- Shops in hotel
- Computer room
- Dance hall
- Means of communication with the center
- Car rental service
- Shuttle transfer
- Airport transfer
- Transport service
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Children
- High chair
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 8187 reviews
Location
Quiet in the room
Rooms
Service
Value for money
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Showing 5 featured reviews out of 8187 TripAdvisor reviews
M
Mveljanovski
Sydney, Australia
19/11/2024
“Best High Tea Experience!”
We had a wonderful experience at Altitude for an exceptional high tea! The food and unlimited bubbles were delicious. The view was beautiful, and we were greeted warmly by the staff. We had excellent service from Mandy and Madeleine. Mandy especially, went out of her way to ensure sure we were happ… more
T
Traveler38096161245
19/11/2024
“Outstanding Service and Memorable Stay”
Our stay at Sydney Shangri-La was unforgettable, thanks to the outstanding service. Jocelyn Lee and Chelsea at reception provided warm hospitality and seamless check-in. Jocelyn went above and beyond, arranging a beautiful setup for our special celebration and ensuring a smooth check-out. Chanel an… more
P
Poodlesrulehere
Gwandalan, Australia
18/11/2024
“Always our home away from home.”
We love staying here and know what to expect after frequenting this hotel for over twenty years. The rooms are luxuriously appointed, and we enjoy the views of the Sydney Harbour Bridge and the Sydney Opera House. This is our come-to-place when we wish to be spoiled, or have an event to attend in … more
P
Pratul Dev S
15/11/2024
“Good”
Overall the stay was pleasant. Staff was courteous. The room was neat and clean. Location of the hotel is also good. It is at walkable distance from Sydney Opera and from Central Business District. However, there was lack of Vegetarian food, which should be increased.
J
John P
Byron Bay
15/11/2024
“Needs to be better and just might be on your visit.”
The stay got off to a bad start with check-in well below par for a Shangri-la, which was a real shame because the experience everywhere else was generally very good. The rooms are large, comfortable and generally well maintained. The beds are world class. It's a great location, especially if you'r… more