Description
Facilities: Guests have a choice of 155 rooms and 11 suites located in two 5-storey buildings with lifts. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (f… more
Location: The hotel is uniquely positioned right on the water's edge of Sydney Harbour. It enjoys spectacular views of the famous harbour bridge and the Sydney Opera House. It is situated in the historic Rocks district, just 5 minutes from the central business, cultural and shopping districts of Sydney. It is a short stroll from Circular Quay and attractions around the harbour and the city. Both a central Sydney hotel and a retreat, it is one of the few luxury Sydney hotels enjoying amazing harbour-side tranquillity. Sydney Airport is about 13 km from the hotel.
Meals: Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Services
- Nursery
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Terraces
- Security service
- Hair dryer
- Banquet and event room
- Wedding service
- Babysitting service
- Poolside huts
- Private pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Sunbeds
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Activities
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 3553 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Sydney
Showing 5 featured reviews out of 3553 TripAdvisor reviews
C
Carla K
Los Angeles, California
29/11/2024
“Refined Luxury”
This hotel is a Sydney classic, and for excellent reason! Staff were extremely professional - cheerful, polite and eager to please. I'd say they were definitely on the level of what you'd expect from say, Four Seasons staff, versus typical Hyatt staff. Facilities are lovely (including the gym, the … more
S
Silun Y
28/11/2024
“An Exceptional Experience for Our Wedding Celebration”
We had the most wonderful experience at for our wedding! From start to finish, everything was perfectly arranged, and we couldn’t be more grateful. The venue, staff, and overall experience exceeded our expectations, creating a truly unforgettable day. We highly recommend to anyone planning their we… more
M
Melaine JE R
24/11/2024
“A special experience”
Right from the start, the booking process on the phone was very positive. Upon arrival, check in was seamless, and upon stepping into the room I was overwhelmed with gratitude when I saw the beautiful dog bed and bowl placed for my working Guide Dog. From a perspective of a person with blindness/lo… more
C
Clair R
26/11/2024
“Beautiful Hotel, views and service, attend breakfast early!”
If you are having breakfast, attend before 8.00 or after 9.00, very busy, poor coordination and service, food looked good! coffee was good. Private dining experience - excellent Room service and food very good. Rooms excellent and view was worth the stay!
H
Happiness63444180928
25/11/2024
“Great facility and view, service below expectation.”
The receptionist in charge of check-ins should show more respect to guests without any discrimination. Personally, I feel that when using corporate benefits for a discounted room rate, the level of service is not as satisfactory. For example, the hotel charged the stay to the credit card used for t… more
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