Oaks Sydney Castlereagh Suites

“would book again”

the accommodation was great yes its old but clean and big . stayed in 2 bedroom apartment it had 2 bathrooms and huge .5 minutes to train station same st local to everything staff are lovely even rang when you have arrived to make sure you have everything in your room. the room had everything you n… more

the accommodation was great yes its old but clean and big . stayed in 2 bedroom apartment it had 2 bathrooms and huge .5 minutes to train station same st local to everything staff are lovely even rang when you have arrived to make sure you have everything in your room. the room had everything you need.it was like a home away from home

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“Great location”

Great location and friendly staff Easy to find Peaceful sleep Served the purpose of our visit Close to Hyde Park

“MEP SOLO Lady”

All was as I expected- good location near to both Central and Museum stations. Kitchenette very useful

“Look elsewhere”

This hotel is old and in desperate need of renovations. I booked in February, so months in advance and expected we would get more than what we got, the apartment was on the 3rd floor with an enclosed balcony and it was like a dungeon. It was on the level that the laundry is done so we had to walk a… more

This hotel is old and in desperate need of renovations. I booked in February, so months in advance and expected we would get more than what we got, the apartment was on the 3rd floor with an enclosed balcony and it was like a dungeon. It was on the level that the laundry is done so we had to walk around bags of laundry in the hall. It was so old with frayed carpet and chipped paint on the walls and doors, broken bathroom draws and had a view of buildings which they had advertised that each room had a view .When I opened the door I couldn’t believe I just paid $1900 including parking for just 4 nights. I saved for so long for this. I felt so embarrassed to my family, I apologised. I demanded an upgrade or a refund, we did get moved to the 9th floor but this wasn’t much better. I couldn’t find another hotel in such short notice so we stayed. The outside noise is so bad you can’t sleep. The pool ceiling is all peeling and looks terrible. The beds were comfortable and the apartment was large but that’s my only positives. Never ever will I stay in an Oaks hotel again. Avoid and stay somewhere else.

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