Mercure Centro Port Macquarie

“Central location, well presented, quiet, but strong perfume throughout”

Stayed a night in July due to Qantas flight cancellation. This was at the end of a work trip. It was a busy evening due to cancelled flights and school holidays. Good location close to centre of town and shops. There are car spots outside for pick-up/drop off and taxis. Small reception area. Ofte... more

Stayed a night in July due to Qantas flight cancellation. This was at the end of a work trip. It was a busy evening due to cancelled flights and school holidays. Good location close to centre of town and shops. There are car spots outside for pick-up/drop off and taxis. Small reception area. Often may need to wait in queue. Staff are polite and efficient. Key to tap to gain access to the door is temperamental- doesn’t always work well. Room is reasonably spacious (it’s all subjective, isn’t it? Others have said it’s small). I got a queen room on level 1. Not the greatest location but probably one of their few remaining vacant rooms. Convenient in that I don’t need to wait for the lift. Despite being on 1st floor and near reception, the walls are great at being sound-proof. Being on 1st (ground) floor also meant no views from balcony- just high fence and wall. The balcony opens to the terrace- tables and chairs for patrons of the restaurant? And pool access. Room itself is clean, tidy, all the usual amenities- tea/coffee/kettle, cups, mini bar fridge, ironing board, hair dryer. Comfortable bed with an assortment of pillows (different firmness and height). Extra pillows and blankets in the cupboard. There’s a desk and 2 chairs, lounge chair. Quality block-out curtains. Bathroom has hand wash, body lotion, shampoo, conditioner, body wash in large pump pack. These products are heavily perfumed, as is the room itself (and reception/whole building?), which I wasn’t fond of (indoor air-pollution often times is worse than outdoor air-pollution). Large TV with no Netflix (unless you log in your own account) but has pre-loaded movies, many of which are recent. Unfortunately the TV settings (eg brightness) can’t be changed. Comfortable shower. Wardrobe with clothes hangers. Full-length mirror (surprisingly not always provided in accommodations). There were plenty of power points – at least 10. Desk lamp, bedside lamps, wall lights, ceiling lights. I usually prefer dim lighting at night, so pay attention to this and leave such remarks. I ordered room service and the meal was delivered promptly. $5 service fee applies in addition to the costs. I had no issues with wifi. As the flight next day is late, I asked for a late check-out and was offered 11am. Overall, pleasant experience. Just wish the place smelt of fresh air instead of air-fresheners/perfume. To open leave the balcony door open would’ve been too cold (and unsafe?).

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“Overnight Stayon drive to Brisbane”

Was a quick in and out trip on our way to Brisbane. The staff were helpful when they finally arrived to check us in for our late arrival. But once we sorted out our room keys and parked the car the room was what I would expect from an Accor property. A few things that were annoying and should ... more

Was a quick in and out trip on our way to Brisbane. The staff were helpful when they finally arrived to check us in for our late arrival. But once we sorted out our room keys and parked the car the room was what I would expect from an Accor property. A few things that were annoying and should be looked at in future renovations is the where doors if left in certain ways impact the operation of others. So having said that we would have no issues staying here again on trips north or south!.

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