Mantra Heritage

“Fantastic Location, comfortable room, wonderful Staff.”

We stayed 4 nights in a suite located on the 3rd floor! We asked for a user friendly room/suite for disability and was surprised on arrival to have Paula, who had contacted us several times prior to arrival to make sure all was going ok on our journey from Melbourne, Paula took us to our room , he… more

We stayed 4 nights in a suite located on the 3rd floor! We asked for a user friendly room/suite for disability and was surprised on arrival to have Paula, who had contacted us several times prior to arrival to make sure all was going ok on our journey from Melbourne, Paula took us to our room , helped unload suitcases etc from our car, walked us through info on the motel and let us know if we needed anything to phone her in reception. We were very grateful! The suite was extremely comfy with a large king bed, user friendly bathroom with all requirements including an easy access shower. Bathroom was clean and included a washing machine/dryer which was useful to us! Balcony had a spa, room had a good kitchenette with full fridge. Rooms have good aircon and ceiling fans which we used being in the 30’s . Swimming pool was great although could have had an easier access handrail as we found the steps a bit hard to exit from the pool even though there was a rail. Also there was a great bbq area with a full kitchen including fridge and micro. Access to main road of port Douglas entailed stairs but could be made through Cole’s car par next door which had a lift. Coles is next door!! No breakfast was offered but there are many places surrounding motel to get breaky as well as room kitchen for cooking and bbq area! Highly recommend this hotel for families, seniors or couples as they have swim out pool rooms. We will return again no hesitation. Thanks again to Paula!

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“Comfortable stay”

Well located with easy access to Macrossan St shopping and dining precinct, nice twin pool areas with spa pools included. Comfortable rooms with good amenities. Had to negotiate a few stairs with our luggage from the carpark (Warner St end of the complex) to our room (Macrossan St end of the comple… more

Well located with easy access to Macrossan St shopping and dining precinct, nice twin pool areas with spa pools included. Comfortable rooms with good amenities. Had to negotiate a few stairs with our luggage from the carpark (Warner St end of the complex) to our room (Macrossan St end of the complex) which could be troublesome for some. Overall we enjoyed our stay.

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“Shame about the rain - being Central helped”

It was a quick stay, lucky we were close to where we needed to be. it rained and we were protected most of the way to where we needed to be.

“Nth Qld Getaway”

My husband and I stayed here for 8 nights in October, the location is fantastic and the pool is great. However there was no lifts in use at the property for our entire stay and was advised by another guest that it was already out for a few days prior to our arrival no effort to fix the lifts made a… more

My husband and I stayed here for 8 nights in October, the location is fantastic and the pool is great. However there was no lifts in use at the property for our entire stay and was advised by another guest that it was already out for a few days prior to our arrival no effort to fix the lifts made and as the property has many stairs not a great experience. And as an Accor silver member our complimentary drink was not given.

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