Description
Facilities: The hotel has a lift and features 163 rooms and 6 suites. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursi… more
Location: This hotel enjoys an ideal location in the West End precinct, only a couple of blocks from the hub of Collins Street. It is located just opposite the Southern Cross Rail Station and is within walking distance of the Exhibition and Convention Centre, Yarra River and Crown Casino. City Circle tram connections are 500 m from the hotel and it is 500 m to the Central Business District and Melbourne Aquarium. Melbourne Airport is just 15 km away.
Meals: Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Entertainment
- Casino
- Shops in hotel
- Dance hall
- Parking
- Parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Public bathroom
- Sale of tours
- Security service
- Microwave
- Coffee maker
- Hair dryer
- 24-hour gym
- Serviced office
- Conference centre
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Sauna
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with breakfast buffet
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 5216 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 5216 TripAdvisor reviews
L
Liana_tree
Singapore, Singapore
17/11/2024
“Quiet, spacious and convenient.”
Spacious rooms, very helpful reception. Bathroom is a bit oddly designed, with water tending to splash out. Alexander bar below gives good service too. Location is a stones throw from the tram stop, skybus and metro. Loads of food options around and despite its busy location, rooms were quiet.
D
Dicieric
13/11/2024
“Great Hotel”
Great hotel, amenities, service and location. Would definitely recommend to anyone travelling to Melbourne.
C
colleen612024
Burnie, Australia
12/11/2024
“Outstanding Accommodation”
The customer service was outstanding, the room was great and perfect location and we will definitely stay here again
J
joanswanson
Adelaide, Australia
11/11/2024
“Location Great”
Very close to Entertainment and Airport Transfer, saved the walking with bags over long distances. Check in was easy and Rooms were in great condition. Reasonably close for walks to the Yarra River and Melbourne CBD. I will use this for future trips to Melbourne to save distance with bag carryin… more
P
Paul D
10/11/2024
“Night in the City”
Great hotel, well located to all amenities both walking distance and by tram. Room was really clean and no complaints - only thing in the room I would change are the pillows, but most Hotels have below par pillows.