Description
Facilities: The hotel has 6 lifts and features 363 rooms and 56 suites. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabiliti… more
Location: This hotel is located in the heart of Melbourne's vibrant theatre district and also on the doorstep of Chinatown. It is within walking distance of the exclusive Collins street boutiques, sporting venues such as the MCG, Telstra Dome, Rod Laver Arena and Melbourne Park, and many other attractions.
Meals: Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Parking
- Parking
- Parking near the hotel
- Secure parking
- Parking (extra charge)
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Sun terrace
- Terraces
- Coffee machine
- Security service
- Microwave
- Hair dryer
- Fireplace
- Wedding service
- Postal service
- Cloakroom
- Heated pool
- 24-hour gym
- Serviced office
- Conference centre
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Wellness area with massage service
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Computer room
- Aerobics
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Bar
- Swimming pools
- Sunbeds
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Very good
Based on 2859 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Melbourne
Showing 5 featured reviews out of 2859 TripAdvisor reviews
J
Jaimee S
26/11/2024
“Very happy”
Had such a lovely stay and loved the festive decor. Room was comfortable and clean, staff were lovely and the location was perfect. Surrounded by good restaurants, and a very short walk to the shops. Will definitely be making it a regular visit.
D
Dani S
17/11/2024
“Very lovely staff”
So happy after our stay and will definitely book again. The beds were comfortable and clean. The suite was lovely. The staff were so kind and helpful. Only drawback is no smoking areas besides the bar. Rooftop Terrace would be perfect for those who don't drink but would like a medicinal vape.
P
Phoebe E
19/11/2024
“Nice stay!”
Enjoyed our stay! Beds were comfy and staff were friendly. Would suggest adding allergy labels (GF, DF, VG etc) to breakfast buffet so that it is accessible to all. As someone with dietaries this made the buffet slightly difficult to navigate. Perfect location and will come back :)
S
Soaring E
Brisbane, Australia
21/11/2024
“fair”
I like to have a few cups of tea during the day, and I had asked for extra milk, which are very small, and when I asked for some more the next night, the woman at the deck said to me, "didn't I give you some yesterday" I think that is not very good service, milk is not an extravagance request.
D
David G
17/11/2024
“Great staff, not great rooms for the price”
Staff were really friendly and super helpful. But the room was disappointing for the price. We stayed in the Corner King Room for $400 a night. The casting app installed on the TV does not work. It has no youtube or netflix/prime apps installed either so you have to watch standard tv. The TV its… more
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