Crown Promenade Melbourne

“Family Getaway”

Stayed here before, very convenient and easy to get to, valet parking is excellent, checking in was painful on 2 occasions, checked in yesterday and waited too long given it was pre booked and pre paid. Would be nice if there were deals for breakfast at Mesh that could be added to a room booking f… more

Stayed here before, very convenient and easy to get to, valet parking is excellent, checking in was painful on 2 occasions, checked in yesterday and waited too long given it was pre booked and pre paid. Would be nice if there were deals for breakfast at Mesh that could be added to a room booking for a discounted rate.

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“Great hotel and location, recommended.”

Here for a conference. Hotel is great and to be recommended . Excellent location. large quite clean rooms to a high standard. We did enjoy the art (both in-room and in the building). Bathroom facilities exceptionally good and the room was super quiet. One small thing I wish they had some real coffe… more

Here for a conference. Hotel is great and to be recommended . Excellent location. large quite clean rooms to a high standard. We did enjoy the art (both in-room and in the building). Bathroom facilities exceptionally good and the room was super quiet. One small thing I wish they had some real coffee available in room as opposed to a few instant packages. . The coffee bar in the foyer wasn't the best.

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“Fine as a business hotel”

Stayed here recently while attending a conference at the Crown conference centre. This hotel is part of the Crown mega complex. Service was efficient, rooms were large with a sitting area and desk. I did find it strange for a hotel such as this to have no in-room dining but no major problem wit… more

Stayed here recently while attending a conference at the Crown conference centre. This hotel is part of the Crown mega complex. Service was efficient, rooms were large with a sitting area and desk. I did find it strange for a hotel such as this to have no in-room dining but no major problem with plenty of food options available nearby. Nice takeaway coffee shop with quick breakfast options (pastries, bircher muesli, bacon & egg rolls) available in the lobby. Overall a comfortable stay for business but it doesn’t have that unique personal feel I would look for when traveling as a leisure guest.

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“Comfortable rooms, but some noticeable cost-cutting happening”

Stayed for the second time for two nights in September 2024. The rooms are comfortable, and to be fair, quite large. For business travellers the desk is more than adequate for work. The bed was large and welcoming. Staff at reception were friendly and professional at check-in and check-out. On the… more

Stayed for the second time for two nights in September 2024. The rooms are comfortable, and to be fair, quite large. For business travellers the desk is more than adequate for work. The bed was large and welcoming. Staff at reception were friendly and professional at check-in and check-out. On the downside - the hotel appears to be undertaking some major cost-cutting. In-room dining has been completely removed, which is something I've never heard of a hotel doing. It's especially worth noting if you're arriving late evening as you'll have to head out to find dinner. One other peculiar change is that they now only provide housekeeping on request. It can be requested just by turning on the "Make Up Room" switch by the door, so it's not hard, but combined with the removal of room service, it does make you wonder what might be next to go.

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