H Luxury Residence Apartments - Holiday Paradise

Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: AUD 300 per stay We have included all charges provided to us by the property. . Optional fees: Housekeeping is available for an additional fee and varies based on unit size Rollaway bed fee: AUD 29.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Onsite parties or group events are strictly prohibited Safety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: There is no front desk at this property. The check-in location differs from the property location. To check in, go to Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade). If you arrive at the property after hours, you'll need to check in at an alternate location: Shop 51, Centre Arcade, 16 Orchid AvenueTo make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking. House Rule: No parties or events.