Description
Facilities: 104 rooms are located on 3 storeys and can be reached by 2 lifts. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public area… more
Location: The hotel is located just across from a park and 1 km from the beach. Shopping, restaurants, bars, pubs and casinos are all to be found within 1 km of hotel. The many attractions of Surfers' Paradise, one of the world's most famous beaches, are just 6 km away. The hotel provides a complimentary shuttle bus service to the main Gold Coast attractions on a daily basis.
Hotel highlighted for…
Meals: The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Entertainment
- Casino
- Pool table
- Games room
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Terraces
- Sale of tours
- In-room babysitting service
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Vending machines
- Cloakroom
- Luggage storage (extra charge)
- Kids´ playground
- Play area
- Babysitting service
- Seasonal outdoor pool
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Breakfast room service
- Restaurant with kids' menu
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Transport service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Swimming pools
- Recreational area
- Sunbeds
- Adults-only outdoor pool
- Bars
- Vending machines
- Bar
- Tea and coffee in common areas
- Activities
- Golf course (within 3 km)
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Disabled access
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 478 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Mermaid Waters QLD
Showing 4 featured reviews out of 478 TripAdvisor reviews
L
Leanne J
Ipswich, Australia
03/08/2024
“Quick and Comfortable Gold Coast Trip”
Perfect location for this short Gold Coast trip. Our room and bathroom were very spacious and overlooked the pool. The complex had great amenities including a restaurant with a full buffet breakfast. We loved the Thai prawn spring rolls for a late lunch and Beef Cheek dinner special, so compliments… more
S
suzanne c
Cessnock, Australia
01/07/2024
“One of the best”
This place presented really well, and ticked all the boxes for all anyone needed, and the staff was amazing they were extremely helpful with any needs and worked super well under a lot of pressure on a night with full house restaurant and a whole boxing event full of hungry patrons they worked calm… more
S
Sarah D
08/05/2024
“Awesum stay”
Keri and her staff went above and beyond for our family group that was 50+ of us and most of them came from Sydney, NZ and Perth .. Our rooms were beautiful, nice and cool when we all arrived at different times on check-in day, the facilities offered were choice, the laundry was perfect for washing… more
A
Aviva B
Gold Coast, Australia
16/02/2024
“Good price & I recommend it, wouldn't think twice!!”
This was a nice place, it was lucky I got a good deal with 1 of my online memberships. It turns out it was 100% a good decision too choosing to stay here also with the business I was in the area for. The breakfast thrown in was amazing!! I loved it too
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