Description
Facilities: The hotel has a lift and features 90 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There … more
Meals: Various dining options are available, including 2 restaurants, a café and a bar. Breakfast and lunch are served every day. Staff are also happy to provide children's meals.
- Entertainment
- Casino
- Club
- Shops in hotel
- Computer room
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Cash machine
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Public bathroom
- Microwave
- Coffee maker
- Hair dryer
- Wedding service
- Cloakroom
- Private pool
- Serviced office
- Conference centre
- Restaurants
- À la carte restaurant
- Gym and SPA
- Gym
- Spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Bar
- Tea and coffee in common areas
- Activities
- Snorkelling
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 10.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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This property has additional information that you can
see here
Very good
Based on 151 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Mackay
Showing 5 featured reviews out of 151 TripAdvisor reviews
B
Brett R
03/09/2024
“Awesome weekend”
Excellent room. Aircon settings weren’t the easiest to manage. Bed was comfortable. Did not realise fridge was hidden in the wardrobe till the next morning. So close to great cafes Will definitely stay there again. Overall an excellent experience.
N
Nic k
11/08/2024
“come back again”
Excellent comfy beds especially for us with back and neck issues. We all slept really well, the rooms were nice and dark and quiet to get a good nights rest. The rooms were clean. Staff at reception very very helpful and friendly. Will definately be back again.
T
TouristHero
Melbourne, Australia
30/11/2024
“Overall good stay.”
The hotel is in reasonable condition and is close to all amenities and restaurants. The rooms are clean and tidy and offer good space. Not really the best area for quietness as it's in the city areas and you can hear some noises at night. Overall a good stay.
M
Mav0rik
Townsville, Australia
14/09/2024
“Comfortable and spacious”
Well appointed apartments. Spacious and comfortable. We were there while my husband worked and there was a huge desk area that allowed him to work comfortably while we were still in the room. The location isn't the best in Mackay and we booked a room with breakfast included but we probably would h… more
C
Chris J
16/08/2024
“So-so experience on one overnight stay.”
The room we had was extremely small. Disappointing that breakfast was not included. The rooftop parking was good. There was a closet full of snacks and beer/wine etc which took up a lot space and if you actually ate anything (a bag of crisps, in our case) then you were charged for it.
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