Mantra Twin Towns

“satisfied”

We had an Army Reunion with around 55 friends....generally the 4 days went well, the staff were great and the functions we had there were very well received by our group. The food was delightful and they catered for things that cropped up unexpectedly really well. We will be back.

“Where Nostalgia Meets Relaxation – Still My Go-To Escape!”

Twin Towns has been my holiday destination since 1997 and it’s still got that magic! A few nights here and I’m recharged, relaxed, and reminded why I keep coming back. Perfect blend of nostalgia and modern comfort, with a view and vibe that’s hard to beat. If you want a holiday where the hardest de… more

Twin Towns has been my holiday destination since 1997 and it’s still got that magic! A few nights here and I’m recharged, relaxed, and reminded why I keep coming back. Perfect blend of nostalgia and modern comfort, with a view and vibe that’s hard to beat. If you want a holiday where the hardest decision is pool or beach – this is the place!

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“Dated, Skimpy & Disappointing”

When we and our friends checked in here, their suite was ready but not ours. So we took our bags up to their suite. It was newly renovated, nice modern appliances and a modern bath with frameless walk-in shower. We were looking forward to seeing the same when we got the keys to our suite (having pa… more

When we and our friends checked in here, their suite was ready but not ours. So we took our bags up to their suite. It was newly renovated, nice modern appliances and a modern bath with frameless walk-in shower. We were looking forward to seeing the same when we got the keys to our suite (having paid for the exact same class of room). OMG…when we went up to our suite an hour or so later, we were literally stunned by what they’d put us into. It was a wheelchair suite with the toilet, shower and laundry machines all in one big open room with a plastic shower curtain. The fridge was at least 30 years old. What a dump! We were EXTREMELY angry that they’d tried to foist this suite onto us. We immediately marched straight down to reception and demanded that they give us a suite similar to our friends. After waiting for 25+ minutes while “we’ll see what we can do”, they did put us into another suite with a great ocean view. That suite was not as modern and clean as our friends, but after the almost-nightmare situation, we were fine with it. Our friends soon discovered that their suite looked out on the garbage dumpsters, so they requested a view suite next day and surprisingly were given a nice view suite with similar newly renovated features. The king bed was comfortable, so sleep quality was good. We prepared most of our own meals during the week here, and facilities were very much lacking for that. For example, something as simple as salt and pepper? You get the little paper packets like you get at McDonalds. Dish detergent? Little packets of liquid soap that is so weak it doesn’t even bubble up and get soapy. No paper towels; the cutting knives were absolutely as dull as a spoon, just brutal to try to cut bread or fruit. Exactly 4 forks, so we had to continually wash them. Our air conditioning started acting up on our 2nd last day, but they did come in on Sunday and get it reset and working again. Breakfast wasn’t included with our suite, and they wanted a pricey $31 pp. With a grocery store nearby, we did our own breakfasts for probably ¼ of that price. In North America, resorts often have BBQ’s for guests to use. This place says they do too, but they certainly aren’t the gas grill BBQ’s that we expected. They are just a large griddle without a lid…not great for doing steaks and certainly no good for things like ribs or chicken legs. No spices or condiments in the suite, so we had to buy all of that. I wonder if the cleaners will leave our spices for the next guest, or just toss it? The bathroom vanity was okay, enough room for the 2 of us. The shower is old, and the glass was filthy when we arrived in the suite (see picture). There are a mix of owners and guests in the building, and it seems to be a residence for many very old and wheelchair bound residents. The elevators are very slow, and many times we were faced with only 1 (out of 3) elevators working. If I’d known more about this place, I would have given it a pass for accommodation. I think we overpaid for this place, and I would not recommend it to others.

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