Description
Facilities: The hotel has a lift and features 255 rooms and 15 suites. The reception desk is open round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel h… more
Location: Ideally located in the heart of Cairns, the hotel overlooks Marlin Marina, Trinity Bay and the green mountains that frame this jewel of a city, famous as a jumping-off point for the Great Barrier Reef. The hotel is just a 10-minute walk from the Cairns Convention Centre, a 10-minute drive from Cairns International Airport and a short stroll to the Esplanade Lagoon, Pier Shopping Centre and the Great Barrier Reef departure terminal.
Dining facilities include a restaurant, a dining room, a breakfast room, a café and a bar. A delicious breakfast provides energy for the rest of the day. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers picnics.
- Entertainment
- Entertainment
- Casino
- Pool table
- Games room
- Shops in hotel
- Table tennis
- Computer room
- Dance hall
- Video games
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Supermarket in hotel
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- In-room babysitting service
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Doctor
- Banquet and event room
- Medical service
- Vending machines
- Wedding service
- Cloakroom
- Babysitting service
- Children’s pool
- Sun terrace
- Private pool
- Rooftop pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' menu
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Jacuzzi
- Sauna
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Means of communication with the center
- Car rental service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Activities
- Tennis court
- Golf course (within 3 km)
- Snorkelling
- Table tennis
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 11.00 am h
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Very good
Based on 3339 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 3339 TripAdvisor reviews
J
jonneeboy
Wilmslow
10/10/2024
“Great location on the Harbour”
The best thing about this hotel is where it is - on the Marina, with its restaurants and shops. We stayed 3 nights hopping around Cairns, Port Douglas etc. Breakfast is good, staff friendly, the rooms have good view of the harbour. Also the restaurants and shops are within easy reach either walking… more
I
Ian P
21/10/2024
“Oh No Not the Shanghai la”
Arrived at the Hotel check in and immediately asked if we wanted to upgrade to an Horizon room for a considerable more amount of money. We were told our room wasn’t available but we could leave our luggage in arrivals, while delivering our luggage to arrivals we were told our room was in fact avail… more
M
michaelnY9698JA
09/09/2024
“Business”
Great rooms with a great view of the marina. Beds comfortable, bathrooms big and clean. Couch on balcony and in room comfortable. Close to eateries. Downside, USB ports non existent. Restaurant food beautiful. Breakfast only so-so. Recommend.
Z
Zach Z
06/09/2024
“Definitely gets the job done”
Not a typical shangri la experience. The beds aren’t very comfortable and the rooms aren’t lush. Very beachy hotel. I was looking for a more upscale hotel in cairns and thought this would be the one, but unfortunately, it’s just your typical been-too-long-since-an-update hotel. Staff is perfectly n… more