Description
Facilities: The hotel has a lift and features 255 rooms and 15 suites. The reception desk is open round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel h… more
Location: Ideally located in the heart of Cairns, the hotel overlooks Marlin Marina, Trinity Bay and the green mountains that frame this jewel of a city, famous as a jumping-off point for the Great Barrier Reef. The hotel is just a 10-minute walk from the Cairns Convention Centre, a 10-minute drive from Cairns International Airport and a short stroll to the Esplanade Lagoon, Pier Shopping Centre and the Great Barrier Reef departure terminal.
Dining facilities include a restaurant, a dining room, a breakfast room, a café and a bar. A delicious breakfast provides energy for the rest of the day. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers picnics.
- Entertainment
- Live music
- Casino
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Table tennis
- Computer room
- Dance hall
- Video games
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Supermarket in hotel
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- In-room babysitting service
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Doctor
- Banquet and event room
- Medical service
- Vending machines
- Wedding service
- Cloakroom
- Babysitting service
- Children’s pool
- Sun terrace
- Rooftop pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' menu
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Jacuzzi
- Sauna
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Means of communication with the center
- Car rental service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Activities
- Tennis court
- Golf course (within 3 km)
- Snorkelling
- Table tennis
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Deposit:
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Very good
Based on 3339 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cairns
Showing 4 featured reviews out of 3339 TripAdvisor reviews
A
Alessandro C
Peschiera del Garda, Italy
29/12/2024
“Perfect experience”
Nothing to say, the name speaks for itself. Perfect in every way. Central location in the heart of Cairns, A property with modern, spacious rooms equipped with every comfort. Impeccable service, taking care of every guest. A guarantee. I recommend it to anyone for an experience beyond the usual hot… more
N
Nick R
27/12/2024
“Nothing but praise!”
We had an amazing experience at Shangri-La The Marina over Xmas. All the staff were extremely friendly and helpful. Hats off to front of house team of Graeme and Alistair – they really created a friendly relationship from the get-go. Our package included the Horizon Club upgrade, which was absolu… more
C
CMWisme
Hong Kong, China
02/01/2025
“Good, but feel not the usual Shangri-La”
Cairns Shangri-La Breakfast selection abundant and staff is friendly. Kids had great time at the pool. Valet parking / luggage assistance made our stay easier. Conveniently located near the marina and reef terminal so was easy to get to our ferry ride to green island. GF Tour activity desk gave go… more
R
Richard D
Hong Kong
28/12/2024
“Good, but not Shangri La standard”
First observation, this is nowhere near the quality of sister hotels in, for example, Hong Kong. Having said that, front desk on arrival very welcoming and efficient. Similarly, evening meal in their restaurant “Backyard” highlighted by excellent food quality and overall service. A very pleasant e… more
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