Il Palazzo Boutique Apartments

“A Touch of Tuscany in Cairns.”

We stayed for 2 weeks in Cairns at a nice resort, we tried to extend but Cairns was virtually booked out.. While Ringing numerous places i got Lucky with Il Palazzo the nice lady said we just had a cancellation, i said we are 5 mns away we will be there to pay, upon arrival we were welcomed and… more

We stayed for 2 weeks in Cairns at a nice resort, we tried to extend but Cairns was virtually booked out.. While Ringing numerous places i got Lucky with Il Palazzo the nice lady said we just had a cancellation, i said we are 5 mns away we will be there to pay, upon arrival we were welcomed and shown around the Resort but as it was full we did not see our self/con unit we were impressed with everything about this Boutique Hotel even we had a week before we book in we Paid straight away. 1 week later we got the keys entered our 2ng floor Pool and Ferris wheel facing unit it was small , compact, with everything you could want, Nice decor, Spotlessly Clean nice size bathroom, comfortable Bed, with Tv, and louver shutters that opened into the lounge Nice touch. and a small Balcony overlooking the Pool area. There is also a Beautiful courtyard with seating, we had good WiFi nearly all the time. Very Pleased with Unit numbered Secure good sized parking, easy access & Exit into a main street. The Office staff were very Friendly and helpful and informative in every way, The Only draw back Fault was in This day and Age a Loud Intrusive voice Spoke Telling you Going Up / Down and the Floor, even if the Floor Lights up on the console.. I put my Hand over the speaker every time i used the lift This is a Great Beautiful uncrowded no frills Place to stay in central Cairns, Next time we will book Palazzo Direct and Early...

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“Comfortable stay but not 'Luxury '”

The appartment was spacious. clean and quiet on the 2nd floor. Free carparking was provided. Internet access is tricky, one have to go on the ground floor or first floor or as we did on the second floor going outside on the balcony to get a signal. Their advertising being "luxury" is definitely exa… more

The appartment was spacious. clean and quiet on the 2nd floor. Free carparking was provided. Internet access is tricky, one have to go on the ground floor or first floor or as we did on the second floor going outside on the balcony to get a signal. Their advertising being "luxury" is definitely exaggerated .The Location is ideal in the centre of the city.

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“Central. Nice pool. ”

Excellent value for money hotel, centrally located. Stayed with my 5 year old, so having kitchen facilities was great. Pool was lovely. Rooms are basic and bed was a double I think but the parking below and being so centrally located makes it very good and easy to get about

“A bit tired but value for money”

We stayed at Il Palazzo for three nights while in Cairns. It has seen better days but our apartment was comfortable and spacious and extremely good value for money. Although the reception is only open for limited hours the staff were helpful when they were there. The showers was a bit erratic but… more

We stayed at Il Palazzo for three nights while in Cairns. It has seen better days but our apartment was comfortable and spacious and extremely good value for money. Although the reception is only open for limited hours the staff were helpful when they were there. The showers was a bit erratic but had reasonable pressure and the doors and cupboards were in need of replacement or a good paint. But it was a very comfortable and secure place to stay. Would recommend to those who are not worried about such trimmings and want value for money.

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“Great location, helpful staff”

Staff were responsive and helpful, and the location is fantastic. Unfortunately, we were bitten by bed bugs on our legs, which got more and itchier each day. I emailed staff (the day after we left, once I was certain of the source) who said they were sorry to hear it and they'd treat the bed. I had… more

Staff were responsive and helpful, and the location is fantastic. Unfortunately, we were bitten by bed bugs on our legs, which got more and itchier each day. I emailed staff (the day after we left, once I was certain of the source) who said they were sorry to hear it and they'd treat the bed. I had booked and paid for a single-night stay the following week before our flight home, and they put us in a different apartment where we had no further problems with bed bugs. My mum also stayed in a different apartment for the whole two weeks and had no problems with bed bugs. Other than that, there were no fans in either apartment, so the air didn't circulate well and although we opened the balcony door there were no windows to pull a breeze through. Not as clean or well-appointed as I'd expected from the reviews I read (but mum's apartment was cleaner than our first apartment; and our second apartment (for the single-night stay) was cleaner again than both our first and mum's).

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