Gilligan's Backpacker Hotel & Resort Cairns

“horrible security”

furious at some security who argued with my friends while i was having a seizure on the couches. they told us i had to leave to have a seizure. how do you expect a person having a medical episode to just up and leave. thankfully two female staff stood up for me and offered so much support. but it... more

furious at some security who argued with my friends while i was having a seizure on the couches. they told us i had to leave to have a seizure. how do you expect a person having a medical episode to just up and leave. thankfully two female staff stood up for me and offered so much support. but it is truely disgusting that their first thought was to kick me out. do better.

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“Mixed Experience at Gilligan's Backpackers Hotel & Resort”

My stay at Gilligan's Backpackers Hotel & Resort had its ups and downs, but overall, it was a decent experience. Here's a breakdown of my time there: The Good: - The rooms were nicely renovated and provided a comfortable stay. I appreciated the effort put into the room aesthetics. - Some of the... more

My stay at Gilligan's Backpackers Hotel & Resort had its ups and downs, but overall, it was a decent experience. Here's a breakdown of my time there: The Good: - The rooms were nicely renovated and provided a comfortable stay. I appreciated the effort put into the room aesthetics. - Some of the staff members were incredibly friendly and accommodating. Their warm hospitality made me feel welcomed during my stay. - The location of the hostel was convenient, with easy access to nearby attractions and amenities. The Bad: - Unfortunately, I encountered some issues with certain staff members, particularly in the bar area. Some of them were impolite and unprofessional, which was disappointing. - Despite showing my key card, one staff member refused to provide a discount, which left me feeling frustrated and undervalued as a guest. Room for Improvement: - One notable issue was with the air conditioning system, which couldn't be regulated properly. This made it challenging to maintain a comfortable room temperature. - Additionally, there was a design flaw in the bathroom setup, where the shower and room were interconnected. As a result, using shower gel caused bubbles to seep into the room, creating an inconvenience. Overall, my stay at Gilligan's Backpackers Hotel & Resort had its pros and cons. While the renovated rooms and friendly staff were highlights, encountering impolite staff members and facing some room-related issues detracted from the experience. With some improvements in customer service and facilities, Gilligan's could enhance its overall guest satisfaction.

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“Backpacking☺️”

Me and my cousin have been backpacking Australia for the past 3 months and Cairns was our last stop. We stayed in Gillian’s for 3 nights. Overall, check-in was easy and the whole hostel was very big compared to some of the other ones we had stayed in. The kitchen was very clean too which is alway... more

Me and my cousin have been backpacking Australia for the past 3 months and Cairns was our last stop. We stayed in Gillian’s for 3 nights. Overall, check-in was easy and the whole hostel was very big compared to some of the other ones we had stayed in. The kitchen was very clean too which is always a bonus. We stayed in a 6 bed female dorm with an en-suite so i’m not sure what the communal toilets were like. There was also a dressing room opposite our room with hairdryers and mirrors however it was closed the whole time we were there. There is a bar connected to the hostel which is a great way to meet people if you are solo travelling and you also get free entry as you are staying in the hostel. The bar also has different events on each night which is good fun. However, I would not recommend this hostel if you are not looking to go out in the night regularly as you can hear the music from the bar from some of the rooms throughout the evening.

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