Cairns Colonial Club Resort

“Good location, nice grounds”

Our 4 star rating is for the positives of this hotel. If we could have given 3 1/2, we would have. Firstly, the positives: -Price: we got a good price through Expedia for 5 nights. -Location: this is in a good location. Not far from anywhere, even better if you have your own transport, which we di… more

Our 4 star rating is for the positives of this hotel. If we could have given 3 1/2, we would have. Firstly, the positives: -Price: we got a good price through Expedia for 5 nights. -Location: this is in a good location. Not far from anywhere, even better if you have your own transport, which we did (hire car) If you don't have a hire car, or prefer to be within walking distance of city centres, this probably isn't the right location for you. Although its only a few minute drive in the car to the actual city. -Clean rooms, which was made up each day. -Very nice grounds, gardens and pools (3 to choose from - a large a medium and a smaller pool) -Friendly staff and good service at the reception desk and restaurants. We requested a change of room (due to being placed directly opposite the playground) and they were happy to accommodate this change for us. -If you have a later flight and have checked out already, or if you have arrived too early for check in, they offer a free guest lounge where you can store luggage, sit and relax, use the facilities, etc. There is a microwave in this room. -Family friendly if you are travelling with kids (we weren't this time, we were just travelling by ourselves) -2 restaurants to choose from in the grounds. A poolside café and a pizza/pasta restaurant. Negatives: -Car parking. If you have your own transport or hire car, be aware that there limited parking spaces. There are 3 carparks, however this is a large property, so at times was difficult to find a space, depending on which part of the resort you are staying in. Especially when they are holding private functions here, taking up guest parking. -Rooms are clean, but very basic. Very small fridge. No sink other than the bathroom sink. A microwave would have been good. Also a suitcase stand/shelf would be useful. -Property can be quite noisy. The noise, depending on what room you get may be an issue. A lot of rooms are situated around playgrounds, restaurants and main pool area where guests like to hang out, being rowdy. There is also a designated smokers area which tends to waft smoke far and wide. Ping pong and foosball table located in this same area too, with people using it at all hours being noisy. -Room doors do not seal great, and window facing out onto walkway both don't keep out or in any noise. -Most nights we were here, they seemed to holding private functions with large groups of people. This resulted in large numbers of extra people within the property, extra noise and less parking spaces available. -Cashless vending machines. These are designed for you to tap your room key, and charges are added to your room. We probably would have used these machines if they had accepted cash. Personally, we don't support cashless, we support choice. Overall, for us it was the right price at the time and the location suited us. We don't need fancy rooms, but as we said, a microwave and a bit bigger fridge would have been good for us personally. On our next trip to Cairns, we would probably research quieter places to stay. We would still recommend this as a good place to stay if the negatives we mentioned don't bother you, and if you get a good deal. Everyone has their own likes and dislikes.

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“Great holiday base”

Checkin was efficient, the room was at the back of resort near a private pool and carpark. The only problem was peoparking their boats in car spaces. The quality of the two queen beds, towels showers etc was fine. Would have appreciated a microwave in the room. Only a few studio rooms are equipped … more

Checkin was efficient, the room was at the back of resort near a private pool and carpark. The only problem was peoparking their boats in car spaces. The quality of the two queen beds, towels showers etc was fine. Would have appreciated a microwave in the room. Only a few studio rooms are equipped with cooking facilities. Otherwise the numerous pools and guest lounge were great. An excellent base for exploring Cairns and Kuranda. We forgot medicine in the room, realised 24 hours later and the staff went above and beyond to find and keep it for us. I would definitely visit here again.

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“Good place to stay but it’s not 4 + stars”

The staff at reception are excellent but without a concierge service this is a “normal” do it for your self accommodation stop. I’m gluten free &, although the establishment caters some GF dishes, the food variety is lacking. The restaurant staff tried to ensure Gluten free options were available a… more

The staff at reception are excellent but without a concierge service this is a “normal” do it for your self accommodation stop. I’m gluten free &, although the establishment caters some GF dishes, the food variety is lacking. The restaurant staff tried to ensure Gluten free options were available and were mainly successful. Like most places in Cairns, prices are high, so I can’t fault them on that. While the room, we stayed in, was spacious and offered a pleasing ambience, it doesn’t have catering provisions and the bar fridge, doesn’t let you store very much, so you’re forced to use the restaurant(s). If you want somewhere quiet, this is great, though away out of Town& doesn’t have a Resort Bus. . Overall this isn’t 4+ stars but is a nice place to stay.

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