Cacique Inacayal Lake & Spa Hotel

“Nice location and great views; just hope there is nothing that needs attention in your room.”

The location is great; short walk to town but away from the hubbub. Public spaces are nice. Beautiful views from rooms facing the lake. Adequate breakfast. Biggest complaint was the lack of attention to requests by the staff. Narrow slippery bath/shower; I asked for a bath mat twice but never got … more

The location is great; short walk to town but away from the hubbub. Public spaces are nice. Beautiful views from rooms facing the lake. Adequate breakfast. Biggest complaint was the lack of attention to requests by the staff. Narrow slippery bath/shower; I asked for a bath mat twice but never got one. A lightbulb in my room burnt out so I asked for a new one. I was asked whether I was sure. Turns out the lamp needed replacing. One of the window shades (very large) was inoperable and was coming loose from the wall. Staff was completely non-responsive to any of my requests until my husband and our tour leader complained. Hmmm.

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“Friendly, with good staff and good food”

We stayed here overnight because we had an early flight to catch from Bariloche to Iguassu and thought it would provide a good base. The hotel has direct views of Lago Nahuel Huapi and beach access. It is set slightly away from the centre of the town, but there are plenty of restaurant and cafe cho… more

We stayed here overnight because we had an early flight to catch from Bariloche to Iguassu and thought it would provide a good base. The hotel has direct views of Lago Nahuel Huapi and beach access. It is set slightly away from the centre of the town, but there are plenty of restaurant and cafe choices nearby. We decided, however, to eat at the hotel restaurant, in order to have an early night, and were very pleasantly surprised by the quality of food. Staff were friendly, efficient and eager to assist. The only downside was lack of airconditioning in our room, but of course it's rarely required in Lake District except on unusually hot days.

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“Excellent food!”

The room was clean and well laid out. The lake outside is a great plus. The staff were friendly and helpful, although advice on local activities was hard to get. Pool temperature felt very comfortable. You are close to the main town, so walking distance. You need to think about going anywhere to wa… more

The room was clean and well laid out. The lake outside is a great plus. The staff were friendly and helpful, although advice on local activities was hard to get. Pool temperature felt very comfortable. You are close to the main town, so walking distance. You need to think about going anywhere to walk or hike more or less by taxi or Uber, which both work fine. Best aspect was the restaurant, which was distinguished and the pianist playing below over dinner was a nice touch.

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“Nice location, poor WiFi”

A deceptively large hotel in a good location, overlooking the lake, and near local shops. The restaurant menu is only via QR code and the restaurant doesn’t serve informal food . That’s in the bar. We had burgers in the bar, which were very nice. The WiFi is terrible all over the hotel. Our bedroo… more

A deceptively large hotel in a good location, overlooking the lake, and near local shops. The restaurant menu is only via QR code and the restaurant doesn’t serve informal food . That’s in the bar. We had burgers in the bar, which were very nice. The WiFi is terrible all over the hotel. Our bedroom had a flashing booster (which I had to cover at night !) and still no WiFi in the room. Pillows a bit bulky and uncomfortable. Two lamps in our room didn’t work - one flashed dangerously but when I reported this to a member of staff, she didn’t seem concerned and didn’t take a note. Lovely views over the lake from a sunny terrace. Not a bad hotel but they could improve WiFi .

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