Terrazas Del Calafate

“Just us expected. Unique views from the lobby and rooms. Friendly staff”

We stayed here three nights. We actually enjoy the stay and we found everything as expected. It is a 4 star hotel and service is limited to that. All staff is very friendly, particularly Agustina who was always very helpful. The views to the lake as you enter the lobby are magnificent. You will sti… more

We stayed here three nights. We actually enjoy the stay and we found everything as expected. It is a 4 star hotel and service is limited to that. All staff is very friendly, particularly Agustina who was always very helpful. The views to the lake as you enter the lobby are magnificent. You will still see that from your room. Rooms are confortable and bath shower work very well. There is plenty of parking space if you are driving and it is free. I was not concern about the distance to downtown as I was by car. Perhaps if walking you might need to take a taxi more often. I do recommend the place if you expectations on service and amenities are not huge. One opportunity for improvement is breakfast. It is free and enough but it didn’t change at all during our stay.

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“Could Be Better With More Attention to Detail”

Terrazas del Calafate Hotel has a spectacular lake view from the large room and picturesque windows. The bed is comfortable and the bathroom includes a spa tub. The tub should have been a selling point, but it was old and some of the jets were missing and those jet holes looked a little festy. I ha… more

Terrazas del Calafate Hotel has a spectacular lake view from the large room and picturesque windows. The bed is comfortable and the bathroom includes a spa tub. The tub should have been a selling point, but it was old and some of the jets were missing and those jet holes looked a little festy. I had a bath that night but skipped the jets. The other big minus was the heating. It didn’t work properly. This wasn’t an issue while the sun came in through the big windows, but after dark it became decidedly cool. Their answer was to give me an extra blanket. This is no solution as an extra blanket doesn’t help getting up in the morning and preparing to leave. I have discovered travelling through South America that heating isn’t a priority. I cannot work out why, especially in the southern latitudes. It’s really something they need to improve to cater for international guests. The room at this hotel cost me $US100. It is a nice hotel but it’s the little things that need to be addressed. The Terrazas del Calafate isn’t a bad option if staying in El Calafate. Check out my other reviews of places, hotels and experiences throughout South America.

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“Me decepcionei”

Copiando e colando a avaliação que fiz direto para o hotel 1 - Bad/low cleanliness of room carpet (stains), bathtub, bathtub curtain (with mold). 2 - Refurbishment of door handles - my room door (104) was broken. 3 - Improve capacity of serving meals: I tried in 3 different days order either lunc… more

Copiando e colando a avaliação que fiz direto para o hotel 1 - Bad/low cleanliness of room carpet (stains), bathtub, bathtub curtain (with mold). 2 - Refurbishment of door handles - my room door (104) was broken. 3 - Improve capacity of serving meals: I tried in 3 different days order either lunch and dinner and the reception told me they couldn´t take the order. The first two times were because there was 10-15min left to close the restaurant and they could not take orders anymore, and the 3rd because It was 7pm but since there was only one person in the kitchen they could not make a meal for me because there were too many guests. Well, I recommend that you fix the time you say the restaurant is open because no order can be taken in last 30min, plus hire additional staff to provide food service. 4 - Booking confirmation: I did not receive a booking confirmation from the hotel, so I had to proactively request via email in order to avoid any surprise upon arrival 5 - Billing: Many items that I had consumed throughout my stay were recorded and I had to tell reception upon my checkout in order to pay right consumption bill. 6 - Distance to city center. Some hotels provide free transfer to the city center.

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