Hub Porteño

“Delightful luxury stay in the heart of recoleta”

We booked here after reading the hotel's review on Conde Nast travelers, wherein they claimed "You don't just book a room at this hotel, but an entire experience that includes a superb concierge team". When booking our stay in Buenos Aires, we were looking for a hotel that was luxurious without los… more

We booked here after reading the hotel's review on Conde Nast travelers, wherein they claimed "You don't just book a room at this hotel, but an entire experience that includes a superb concierge team". When booking our stay in Buenos Aires, we were looking for a hotel that was luxurious without losing its character, suffice to say, Hub Porteno delivered. The location is perfect, the rooms are spacious and modern without losing their argentinian flair, but the highlight of our trip is the service. Our stay from booking to check out was nothing short of marvelous. Vanina, Victor, and the rest of the concierge team gave impeccable service that went beyond the usual confines of a hotel. It is hard to put into words their brand of service, but words that come to mind are, genuine, bespoke, trendy. When asking for recommendations, for some reason, they all seem to know what you're looking for without you verbalizing it. Kudos to the entire team! Muchos gracias!

less

“Recoleta gem”

Superb staff, convenient Recoleta location. Hotel is on a relatively quiet one way street. Rooms are large and well appointed. Several lounge areas are available throughout the property for beautiful and comfortable relaxation. Staff was helpful with restaurant recommendations, and were very helpfu… more

Superb staff, convenient Recoleta location. Hotel is on a relatively quiet one way street. Rooms are large and well appointed. Several lounge areas are available throughout the property for beautiful and comfortable relaxation. Staff was helpful with restaurant recommendations, and were very helpful for working with us on a late in the day flight out of Buenos Aires. Will recommend and would definitely stay again

less

“Beautiful property in Buenos Aires”

Beautiful boutique hotel in Buenos Aires, Argentina, spacious and ample rooms, big bathroom. Staff is very warm and helpful with concierge 24/7. Outstanding location in one of the nicest areas of Bs As. The property is very well maintened and

“A Mixed Bag”

We stayed at the Hub Porteno Hotel during the fourth and final leg of our South American vacation. The experience was decidedly mixed. One the plus side, the staff was very friendly and got us checked in quickly. In addition, the location in Recoleta is very nice and the street was fairly qui… more

We stayed at the Hub Porteno Hotel during the fourth and final leg of our South American vacation. The experience was decidedly mixed. One the plus side, the staff was very friendly and got us checked in quickly. In addition, the location in Recoleta is very nice and the street was fairly quiet. Our room and bathroom were huge--much bigger than I would have expected in such an urban setting. (NOTE... we were told at check-in that the jetted tub in our room did not work. We didn't care; there was not going to be time to use it.) Unfortunately, the air conditioning in our room also did NOT work. The wall mounted unit looked old and beaten up. It essentially did nothing. There was also a thermostat in the room. It also seemed to do nothing. The first night, it was about 78 degrees in the room, and it did NOT cool down until about 5 am. It was extremely uncomfortable. We didn't say anything the next day, because we assumed that we'd done something wrong. The next evening, it was even warmer in the room. We stopped at the desk and told them that AC was not working. This did NOT seem to be a surprise. There were NO questions about the room temperature; NO questions about how we set the wall unit or the thermostat; and NO questions about the previous night. Instead, the woman made some half-hearted comment like, "well, only one system is working" and "we'll take a look." Of course, nothing was done. The second night was worse. The breakfast at this hotel was the worst that we experienced during the trip. There was food set out on the bar, but it was odd assortment of things. You could also order from a small menu. I did. It was fine, but you had little idea what to expect. I ended up with huge fruit plate that I could not finish. The setting was also awkward. we were eating at little, high-top cocktail tables in bar which were uncomfortable at best. We loved Buenos Aires, but were not sad to leave this hotel. We would NOT stay here again. It was probably nice at one time, but it's not being properly maintained.

less