Canary Islands Cruise on Azura from Santa Cruz de Tenerife

If you or your travelling companions require an accessible cabin, or in the unlikely event of an emergency on board would require assistance to be able to get to your assigned assembly point, please call us on +44(0) 20 3626 9656 to secure your booking. //

Guests who are unable to get to their muster stations independently (which could be down several flights of stairs because, in an emergency, lifts will not be available) due to a disability, health or mental capacity must be pre-registered for assistance to ensure we have sufficient support. Failure to provide this information could result in you being denied boarding at your own expense. If you do require assistance, using the below statements please advise us of the level of assistance required. *Someone to guide and steady me on the stairs (one-to-one assistance). For anyone bringing a mobility aid, such as a walking stick or walker, this is a recommended minimum requirement. *I'm unable to use stairs (I require an emergency evacuation chair). For anyone who is a full /part-time wheelchair or mobility scooter user, this is a mandatory requirement.

If you book a P&O fly-cruise, economy class flights from/to the UK are included. If you are flying on the day of embarkation/disembarkation, transfers to and from the ship will also be provided. Whichever fly-cruise holiday you book, we can tailor your flights to meet your needs. Many guests choose to upgrade to premium, business or first class, if available. Caribbean fly-cruises are available from a range of UK airports, which vary by ship and cruise itinerary. Fly-Cruises starting or ending in Southampton to another destination only include the inbound or outbound flight to that destination, but also domestic flights can be offered if needed. Domestic Flights to/from Southampton - Domestic flights to/from Southampton from a range of UK departure points can be booked (if available). The fare includes a transfer between the airport and the cruise terminal and vice versa. If you would like to extend your holiday we can also help. For any of these options please Call 020 3499 5846

A flight confirmation should be sent to you via email when your flights are confirmed. If you are travelling on one of the dedicated charter flights you should receive this from 180 days prior to your departure. If you make any changes, such as upgrading your flight, a new confirmation will be issued straight away and you should receive this via email the following day. Your E-Ticket will be available via My P&O Cruises, from approximately 45 days before departure. It contains both your flight and cruise ticket information and can be accessed by selecting E-Tickets from the "Travel Documents" menu. E-Tickets can be downloaded from My P&O Cruises and printed by you up to two days prior to departure. We advise that you print your E-Tickets as close to departure as possible as this will ensure they contain the most up to date information about your journey. It is important that you carry these with you as proof of onward travel is required to enter some countries.

It is mandatory for all UK guests to take out comprehensive travel insurance for their holiday. It is essential that you let your insurer know you are taking a cruise holiday. Your policy must include medical cover of £2 million minimum that includes cover for emergency evacuations and medical expenses related to COVID-19. You must also ensure your policy includes cover for repatriation, cancellation and curtailment and full cover for any and all pre-existing medical conditions worldwide, or as a minimum, in the countries you are due to visit.

You will be asked to confirm you have travel insurance at the terminal and you may be asked to evidence this. Unfortunately you will be denied boarding, at your own expense, if you have not arranged insurance. P&O Cruises has partnered with Holiday Extras to offer appropriate, comprehensive travel insurance cover for our holidays. To find out more, visit www.holidayextras.com/pocruises or phone 0800 093 3070 and quote PAOHX. Holiday Extras offer three levels of cover to choose from: bronze, silver and gold. All of these available options meet our minimum requirements for travel insurance.