Voyage Sorgun

“Outstanding holiday”

I stayed at this wonderful hotel with my husband and 9 year old daughter from 16th to 23rd October and have only amazing things to say about the place. There are so many amazing looking hotels in Turkey that offer all manner of activities, food and drink options etc that it was very hard to decid… more

I stayed at this wonderful hotel with my husband and 9 year old daughter from 16th to 23rd October and have only amazing things to say about the place. There are so many amazing looking hotels in Turkey that offer all manner of activities, food and drink options etc that it was very hard to decide which to choose. However, what led to us booking Voyage Sorgun was the consistently high reviews on Tripadvisor. Many other hotels, whilst having some amazing reviews, also had some not so good reviews and some downright terrible ones! However, look for yourself at the overall review scores here and you will see that five star reviews are consistent, review on review and any negative reviews are from years ago. We arrived late in the evening and were quickly checked in, told about the app, added to a WhatsApp group with our assistants and taken over to our room. We were slightly unsure why we were not offered welcome drinks like the other party checking in were but with a tired child we were keen to get to our room and we could have easily ordered our own drinks had we wanted them, it is all inclusive after all! Our room was 4001 which was right at the entrance to the hotel and, whilst I probably would have preferred to have been deeper into the complex and away from the road, there was very little noise at night and during the day we were hardly ever in our room. The room was clean, spacious and had a well-stocked minibar and ample toiletries which were constantly replenished. I should also highlight that the hairdryer in the room was powerful and a plug in one, not one of these annoying hotel hairdryers where you have to hold the button down constantly to get power. The room had two large wardrobes with both hanging space and large drawers. There was a safe, slippers and towelling robes too. The hotel grounds are large and there are golf buggies and staff on bicycles going about taking people to their rooms etc but everything is within easy walking distance. The setting is lovely and tranquil. We tended to lie at the relax pool everyday as we liked the more chilled atmosphere compared to the family and activity pool areas. Serkan was the bartender looking after our pool and he was amazing. So friendly, always smiling and even started to bring drinks we hadn’t ordered but which he thought we would enjoy. My daughter was gutted that he wasn’t working our last day as we weren’t able to properly say goodbye and thank him. The selection of drinks at the hotel is fantastic. So many wonderful cocktails served in proper glasses rather than plastic tumblers and the ability to order from a QR code at your sun lounger is a real benefit. There is so much on offer to do at the hotel that you will be spoilt for choice. You really can do as little or as much as you like. My daughter enjoyed the games room and being able to play table football, air hockey etc and we booked the bowling a couple of times too. There are also a number of different games consoles for those looking to play computer games. Next to the games room is a cinema showing movies each day too. We never attended the evening entertainment as we were usually so tired at night but the entertainment area was huge. We did briefly see one act come on stage (male singer) and it looked like his show was going to be a big scale production but unfortunately some dancers were wearing masks that gave my daughter a fright and she wanted to leave! We used the buffet restaurant every day for breakfast and there was so much choice – it was overwhelming at times! If you can’t find something here you like there then there is something wrong. We also used this for lunch each day and dinner on a few nights and again had no complaints. My daughter loved the fresh pasta bar in particular and I loved the chance to try so many traditional Turkish dishes as opposed to simply picking dishes I knew. I became addicted to having baklava after meals in particular. The staff were always efficient and friendly. We enjoyed the Italian restaurant one night which was nice but not spectacular. The Greek restaurant was amazing for both food and atmosphere although there were a few cats circulating that freaked my daughter out so that took the shine off being able to enjoy the night in the same way. The best restaurant for us was the Turkish one, absolutely amazing food and service. That was the first a la carte one we tried and we didn’t realise that you were given all the cold and hot starters and only need to order your main course. Given my daughter is a picky eater there was so much food for just the two of us but it was so good and we did our best to have as much as possible. The same set up applied in the Greek restaurant and we were so full we could not have even contemplated dessert but one of the waiters ran out after us to ask if everything was ok as we hadn’t stayed for dessert. They clearly want you to have the full experience The patisserie is just amazing. We went multiple times a day and were spoilt for choice as the selection is varied and changes regularly. The chocolatier is also fantastic and again we visited there multiple times a day. You will eat and drink well on this holiday for sure! I used the gym several times during our stay (conscious of how much I was eating!) and this was extremely well equipped. Was very busy first thing in the morning but very quiet in the afternoons. The indoor pool was fantastic too and a welcome reprieve from the icy cold water in the outdoor pools (granted, it was October!). Although we never got treatments the spa facilities were great too The staff were all so keen to help and to make sure you enjoyed your stay. They were always working hard to keep the grounds and areas immaculately clean and tidy. Any issues were resolved quickly and the WhatsApp assistant feature was very helpful. We would particularly like to thank our assistants Ainura, Mary, Nariste and Alexsandr who dealt with any requests or queries quickly. Finally, I raised an issue with the hotel after we returned home and the guest relations manager took the time to phone and discuss it. This was another example of the outstanding customer service you can expect at this hotel. The high standards of service don’t just end once you leave. I would love to return to Voyage Sorgun again and would not hesitate to recommend it to others. Go, you will love it!

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“Perfect holiday, amazing service.”

Sat on the Family Pier on our last day, I wanted to share our experience of this amazing hotel. We are a family of four with two teenage boys, aged 15 and 17, staying for 8 wonderful nights. I spend a lot of time looking through Trip Advisor researching hotels when booking holidays, and the reviews… more

Sat on the Family Pier on our last day, I wanted to share our experience of this amazing hotel. We are a family of four with two teenage boys, aged 15 and 17, staying for 8 wonderful nights. I spend a lot of time looking through Trip Advisor researching hotels when booking holidays, and the reviews of this hotel are absolutely spot on. It’s by far the best hotel we have ever stayed in - the service here is fantastic, and the staff really care about making your holiday special and cannot do enough for you. We were lucky to get sunbeds on the Family Pier each day and waiters would regularly check if you wanted your drinks topping up! Fabulous cocktails, branded drinks, delicious fruit and ice cream available all day - or use the QR code and they will be delivered in minutes. The food in the main restaurant was delicious, plenty of choice even for our fussy 17 year old, who loved the fresh pasta bar. We tried the Italian restaurant too, but preferred the main restaurant for the choice available. The hotel is kept immaculately clean, rooms cleaned twice a day, soft linen and comfy pillows. It’s been such a special holiday that we’ve already booked the Voyage experience again next year, but this time in Belek. We would definitely return here in a heartbeat. There is absolutely nothing to moan about. Two things that would make the hotel even better than it is would be comfier loungers around the pool ( like the premium ones on the pier) and a beach bar to relax in the evening, as the main hotel bar lacked atmosphere and felt a bit like sitting in a hotel lobby. If you are looking at booking this hotel, don’t hesitate.

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“A must!!”

We have just returned from our second visit to Voyage Shogun. We first went October-23, a party of 7, over 2 families. We loved it that much that we decided to return, with 2 more families, so 14 of us in total, 8 adults, 6 children, ages from 9 to 12. Room We are a family of 4, and we had the 2-b… more

We have just returned from our second visit to Voyage Shogun. We first went October-23, a party of 7, over 2 families. We loved it that much that we decided to return, with 2 more families, so 14 of us in total, 8 adults, 6 children, ages from 9 to 12. Room We are a family of 4, and we had the 2-bedroom family room – Wow, it was massive. Last year we had the smaller family bungalow, great for a family of 3, but we did struggle for space in it. Not this year. We had 3 large wardrobes, 2 lots of air con, 2 balconies, walk in shower, separate WC, and sink / vanity area. The room would benefit from a dressing / vanity area in the larger bedroom, but it was not a deal breaker. We loved our room, so did the other family in our party who had the same type of room. Some of the party were in the main building and overlooked the quiet pool. This was a high-level room and very peaceful and they enjoyed sitting on the balcony having a drink. The other room was also in the main building, but a low-level sea view, they could hear the evening entertainment when they went to bed early one night, but it wasn’t a particular problem. Arrival. Upon arrival we were asked to take a seat, no queuing at reception, we were asked if we would like a drink, we had plates of chocolate strawberries at our disposal, and our luggage was taken care of. We were allocated our rooms swiftly and very friendly. We then got a golf buggy to our room and the bell boy carried our cases into the bedroom. Grounds The grounds are very well kept, there are gardeners attending to them every day, the grass is almost luscious, the walkways are swilled down multiple times a day. Restaurant • Main Restaurant We only had breakfast in this restaurant, but the choice is substantial, and I cannot see how anyone could not find something that they like. There is no extra charge for the main restaurant. • 24-hour Restaurant This is a bakery / patisserie and is open 24 hours a day. You can get things like breakfast, pastries, toasties, the cakes are amazing! You must try. You pay a small surcharge for all the Ala Carte restaurants; these charges are only for adults and children over 12. Children under 12 eat for free here. They can order anything on the menu. Charges range from 7euro to 25euro. • Chinese Food and service was lovely. We had the duck and pancakes and all really enjoyed it. • Steak This is the most expensive of all the A la Carte, great though. It was the least busy of them all, but I assume that is because of the charge of 25 euro. • Turkish Our overall favourite restaurant, the food was amazing, and again service was very high. • Italian As before food amazing, could not fault anything, we went here twice, and all the food was delicious. • Greek! Fabulous party environment doesn’t want to give anything away, but a must visit! • Pool Bar You can get fresh fruit and homemade (I’m sorry, I don’t know what they are called,) but pancake type with meat, cheese the ladies make them to order for you and they are great! The Italian and the Turkish restaurants serve food all day every day, the menu changes from day to night, but the day food is just as high quality! Pools The main pool was great, the kids absolutely loved it, as we were there in October, the water was cold, but it did not deter them to be in and out all day every day. Activity pool, there is a second pool, which all the activities are held in, but it is accessible all day every day. The weekly pool party is also held here on a Thursday afternoon. Also, something not to be missed. There is an over 16 pool, which we did not experience, as we were with under 16’s. The quiet pool is very quiet, again not somewhere for us with all our children. Indoor pool, the kids went in here and when I went to look it was busy with smaller children, but I assume this is because the main pools were quite cold. Water slides There are 6 water slides on site, and near the pool and garden areas. They are great for everyone and a real asset to the hotel. Beach The beach is so nice, it isnt the biggest, but the sand is lovely, and the sea water is so nice and when we were there, much warmer than the pools. There are two jetties, one for 16+ only, so we didn’t go on it, but you can access the sea direct from it, and there are big comfortable sunbeds on both jetties. All pools and jetties always have lifeguards on. Sunbeds There are loads of sunbeds in the vast gardens, water slide area and pool area. The jetties get allocated with towels quite early, but there really is no need to put towels on beds, there are so many. There is the towel hut where you can get towels throughout the day, as many or as few as you want or need. Menus for all the bars and restaurants are accessed through a QR code, but the orders are made direct to staff. You can scan the QR code at your sunbed and the drinks and snacks will be delivered to your sunbed. This year they have added food to be served at your sunbed, but I was not a fan of this, the waiters were always there and cleared up as soon as they saw the empty or finished food tray, but food was dropped on the floor, to me it is better to serve food in the restaurants. Our kids got their on food particularly in the 24 hour and the Italian during the day, and they were always treated respectfully, as they did to the staff.   Games Room There is a cinema room, 2 bowling lanes, pool tables, play stations and other games, the kids absolutely loved it and went in most nights after dinner. It was so busy, which I took as kids just love it! My overall opinion of this hotel is brilliant, the service, from every single member of staff is outstanding, one of our party needed to go to a pharmacy, the hotel doctor arranged for the hotel to send a car to the pharmacy and collect the necessary medication. Not really what you expect. While I understand not everything is perfect, it comes very close, and if imperfections are found and highlighted by anyone, they are nit picking. If you have this hotel booked you will have a ball! I won’t go into detail of the PA assistant via WhatsApp, but it is unique, and who ever had the idea – brilliant! It is a family-based hotel concept with a luxurious feel and is worth it!

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“Perfect, luxurious week in the sun”

Cannot fault it. I’m lying on my sunbed on day 6 and I cannot think of a single bad thing to say. Branded drinks served in a glass (no plastic!) served at anytime, and via a QR code on your sunbed, so you don’t even have to stand up and queue at a bar was luxurious. We were never unable to get a go… more

Cannot fault it. I’m lying on my sunbed on day 6 and I cannot think of a single bad thing to say. Branded drinks served in a glass (no plastic!) served at anytime, and via a QR code on your sunbed, so you don’t even have to stand up and queue at a bar was luxurious. We were never unable to get a good sunbed. Small touches like your room being cleaned twice a day to a Personal Assistant assigned to you at check-in made everything feel very special and above and beyond any other hotel I’ve stayed in. The staff were all friendly and professional. The entertainment was top class. Food was always tasty (I don’t think I left anything on my plate the whole week) and available 24/7. I honestly don’t think I could improve on this hotel. We will definitely be back!

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