Sun Beach Hotel

“Great hotel ! Very accommodating.”

Great hotel . Food was plentiful had a choice of 3 pools to use great staff . Would definitely recommend all exclusive. Only set back was not enough sunbeds around pools and on the hotel private beach . Had to get up mega early to reserve sunbed .

“Not for me”

This hotel is not a 4 star ,more like a 2-3 star, the room we were allocated was in the middle of hotel with no natural light ,a window which looked out at a wall ,asked to be moved but had to pay,wifi is only free in loby , had to pay if wanted it in other parts . The food was ok but not a lot o... more

This hotel is not a 4 star ,more like a 2-3 star, the room we were allocated was in the middle of hotel with no natural light ,a window which looked out at a wall ,asked to be moved but had to pay,wifi is only free in loby , had to pay if wanted it in other parts . The food was ok but not a lot of variety on hot section,lots of salads and cheeses ,the deserts although lots to choose from ,they all tasted the same ( to me ) not a lot of fruit variety just apples oranges watermelon and grapefruit. The pool was big enough but not a lot of space around it for sun beds for the amount of people in the hotel. Would I go back to this hotel ? No there is much nicer places around for the same money so please look around

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“Average to bad”

My husband and I visited here for a weeks break booking a standard double room. We arrived at 6am in the morning after long delays .. we felt tired and needed a shower and a bed !!! We booked in and we’re shown to our ‘room’ the porter opened the door and made a quick exit .. we walked into this ... more

My husband and I visited here for a weeks break booking a standard double room. We arrived at 6am in the morning after long delays .. we felt tired and needed a shower and a bed !!! We booked in and we’re shown to our ‘room’ the porter opened the door and made a quick exit .. we walked into this ‘room’ which only had one light bulb so it was dim and gloomy. First thing we noticed was there was no outside space just a small window .. we opened the curtains to let in some light to be greeted by the passageway and other room doors !! We couldn’t believe it the room was damp and had bad staining in the corner and it smelled very musty .. we immediately went back to the lobby and asked for another room and we’re told room changes happened at 10am .. so we then had to sit in the lobby until we saw the manager at 10… The manager said the room we had booked was a ‘promo’ room and that’s what we were given. At no point during the booking process with Thomas Cook was Promo mentioned .. Eventually after a long debate and paying an extra €75 we were shown to another room with a large balcony overlooking the pool which was great had king size bed complimentary slippers and water in the fridge .. we walked out onto the balcony to be greeted by a rotten smell baring in mind the temperature was rising rapidly looked to our right to be greeted by the hotels rubbish bins which were overflowing with rotten food etc at least 20 extra bags on the floor and rancid food all over the place .. We didn’t enjoy our stay here at all, on the whole three hotel is clean and tidy. The staff are quite nice but the hotel mainly caters for Eastern European clientele not UK ones we were the only English speakers there. The All inclusive was terrible with terrible food breakfast mainly consisted of recycled vegetables and chips from the previous night,hard boiled eggs, warm melon and revolting cheeses and meats which were inedible. And the evening meals were again awful basically a load of slop and the meat served was just reshaped and put out again the food was truly awful for the English palate. Nothing was marked up explains what it was in the trays and sauces in big bowls were not marked as to know what they were.There was a breakfast chef cooking omelettes who was not user friendly at all not acknowledging the people before him and was obviously not happy to be there. Drinks we warm , ice was never kept cold so almost water in your drinks, flat mixers were the were kept without lids on .. the air conditioning in the lobby was not working efficiently and made load clonking noises continuously.. there were reps from holiday companies there all day everyday selling trips to their clients so very load Russian and German voices very loud for most of the day..staff were very friendly to everyone except us we felt we weren’t welcome.. We couldn’t wait to leave..

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