Side Star Elegance Hotel - Ultra All Inclusive

“First timers”

This was our first visit to Turkey and given the low cost of our Jet2 holiday, we couldn’t have been more surprised at the excellent standards of the Side Star Elegance hotel. Every area of the hotel was sparkling clean and well serviced by hordes of staff who worked very hard to keep the place in … more

This was our first visit to Turkey and given the low cost of our Jet2 holiday, we couldn’t have been more surprised at the excellent standards of the Side Star Elegance hotel. Every area of the hotel was sparkling clean and well serviced by hordes of staff who worked very hard to keep the place in good condition. Even the standard rooms exceeded our expectations. Serviced daily, it had a large balcony, large walk in shower, plenty of storage and a free mini bar refilled every day. If it’s your thing you can eat and drink for the full 24 hours. There is a main buffet restaurant that manages to offer slightly different meals every time, a cafe/patisserie, a cafe/bar and several a la carte restaurants (you can book 3 a week). The food on offer was exceptional with a huge variety from breads to fruits, from salads and veg to meat and fish. The choice was endless. In fact it was impossible to sample everything on offer during the week. Leisure facilities are very good and there’s something to occupy everyone throughout their stay. Side itself was well worth visiting. Roman/Greek ruins you could wander around and lots of shops and bazaars. It was lovely to walk into town along the seafront promenade and to watch the antics of the (very well looked after) cats and dogs. I’m sure we’ll be back.

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“Special birthday spoiled ”

On November 28th my husband booked the Italian restaurant to celebrate my birthday. We ate different courses. My husband had beef. After the meal he was violently sick and had diarrhoea which continued throughout the night and was unable to get out of bed for 36 hours. We lost 3 days of our 11 nigh… more

On November 28th my husband booked the Italian restaurant to celebrate my birthday. We ate different courses. My husband had beef. After the meal he was violently sick and had diarrhoea which continued throughout the night and was unable to get out of bed for 36 hours. We lost 3 days of our 11 night holiday. I was not affected. I reported this to Guest Services. The person I spoke to was very rude and officious. I believe she has since been dismissed following many complaints about her aggressive attitude. She told me that Norovirus came from Europe on the Planes! This was not norovirus. When I went to Dinner that evening, November 29th, the main restaurant was overflowing. The waiter told me that all the a la carte restaurants were closed for deep cleaning so all guests were eating in the main restaurant. I encountered around 30 other guests who were very ill with the same symptoms but hadn’t reported this to staff. The housekeeping staff were excellent. Our bathroom was cleaned thoroughly and sprayed with an anti-bacterial product. My husband didn’t want to call a doctor and I respected his decision because it was too late to provide a faecal sample after the cleaning process. We contacted our Jet2 rep and reported the illness.

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“Good clean hotel but not five star”

Sidestar Elegance Hotel stayed 10 nights late December 2024. 1] Hotel caters 95% for the German elderly pensioner market for the most part. 2] So German is the main language spoken by the staff . 3] Germans tip the staff in Euros all the time so get better attention / service from the staff member… more

Sidestar Elegance Hotel stayed 10 nights late December 2024. 1] Hotel caters 95% for the German elderly pensioner market for the most part. 2] So German is the main language spoken by the staff . 3] Germans tip the staff in Euros all the time so get better attention / service from the staff members. 4] Duden bar closes at midnight. 5] No hot food served in the Duden bar , just nuts / corn chips. 6] Lifts can be slow as they are busy at times with the elderly. 7] Hotel has the main dual carriageway road into Side at the front so noisy with traffic at 7am plus. 8] One block of hotel rooms faces onto this road directly so many people ask to change room due to noise . 9] Hotel will try and "upgrade" you to a side sea view room but at added cost to you [i was quoted 265 Euros]. 10] Lower rooms on ground floor at side face onto a huge concrete barrier / wall so get little / no sun . 11] Delivery vans arrive at 7.00am + with lots of noise from reversing bleepers . 12] Main restaurant food can be cold and repetitive . Chicken is the favourite chef food item used over and over again . Tips. 1] Locate and learn how to work the single microwave in main restaurant if you want hot food ! 2] Take Euro coins with you . It will get you much better service but at a cost ! 3] Time out bar serves hot food in the afternoon / evening . Great pizza ! 4] Time out bar stays open until last customer leaves ! 5] If you have a complaint DO NOT pay extra for the side sea view room. 6] Ask to view the room BEFORE taking your cases to the room. 7] Higher floors are much better than basement rooms . The higher up the better ! 8] Pool bar / restaurant has waiter service and great food during the day . 9] Sidestar Beach hotel is an easy close walk on the promenade . Free drinks / food to Elegance customers. 10] Side old town / harbour is a close easy walk away . 11] Markets at Manavgat are on a Monday and Thursday . Prices are in Euros again ! 12] Bus stop is at front of hotel . Bus fare is cheaper to pay in Lira 35 single each passenger . Could say lots more ! This hotel is NOT a five star plus hotel !

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