Paloma Oceana Resort

“Very happy holidays”

I have only good experience and memories from this holiday at this hotel. I spent 7 days with my 3 boys (ae 10,10 and 9). Hotel staff was friendly and nice, clean rooms, very delicious and good food. Definitely plenty good choices of puddings 😊 I was staying at family connection rooms so it was p… more

I have only good experience and memories from this holiday at this hotel. I spent 7 days with my 3 boys (ae 10,10 and 9). Hotel staff was friendly and nice, clean rooms, very delicious and good food. Definitely plenty good choices of puddings 😊 I was staying at family connection rooms so it was perfect combination, we could go to see night entertainments and back in very quiet rooms. My children enjoyed time on water slides, for them it was important that pool water wouldn't be salty (as other hotels water parks had salty water). Most of hotel guests was German speaking people so all the time everyone would speak to us in German first but that's was just tiny thing. Also evening entertainments impressed me! Definitely it was much much better than I was expecting. I woud happily come back again.

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“Wedding in Turkey ❤️”

Stayed at Paloma Oceana with a large Family group for a wedding. The wedding day itself was just perfect with such an amazing set up on the roof terrace. The wedding service, the layout of seating, the flower arch and the food and the dancing afterwards could not have been any better. The waiter… more

Stayed at Paloma Oceana with a large Family group for a wedding. The wedding day itself was just perfect with such an amazing set up on the roof terrace. The wedding service, the layout of seating, the flower arch and the food and the dancing afterwards could not have been any better. The waiters were also very attentive regarding drinks 10/10 Paloma! The hotel itself is very clean with such beautiful well attended gardens surrounding the whole area. The food is great with something for everyone, meats, fish, vegetarian options, salads, many many sweets - there is no need to go out of the hotel as the variety was very good. Also, there are A La Carte restaurants of which we would recommend Wabisabi and the Steak restaurant, both were delicious. The beach here is the best we have seen in Turkey….lovely soft sand and then once entering the warm mediterranean sea, you can go out for approx 50 yards without it getting too deep. We would also recommend a 20 min taxi trip along to the stunning ancient town of Side, the views from here are amazing We would recommend this hotel for families snd couples alike

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“Great stay friendly workers no faults”

My stay at paloma Oceana was great the staff were extremely friendly. Ataberk and both mehmet’s in the piano bar were great and had exceptional service making my stay one to remember and look forward to returning soon. The hotel itself was great offering many restaurants were the food was great.

“Disappointing Paloma Oceana”

This was our third visit to this hotel, but we found it disappointing. For a minimal amount of effort it could be improved substantially. For example large chips of plaster and paint missing off the corners in our room, basin waste did not seal to hold water, {this was changed and rectified} . The … more

This was our third visit to this hotel, but we found it disappointing. For a minimal amount of effort it could be improved substantially. For example large chips of plaster and paint missing off the corners in our room, basin waste did not seal to hold water, {this was changed and rectified} . The lock on the main room door was very loose and did not secure properly. One key card for the door did not work the lights (which they knew about) but they gave me a third card for the lights only. The tea and coffee, etc., supplies were not replenished adequately, even after requesting additional items. All towels were of a poor quality, both room and pool. Although the variety of food was very good it did not differ from day to day. Previously speciality chefs offered additional cuisine on some nights in the out door seating area, this was no longer available, disappointing. On enquiring if we could access a wheelchair ( borrow/ hire ) we were advised that there was only one for the whole hotel, they did offer to hire one in at a cost of 270 euros for two weeks which I considered extortionate. The guest relations manager did not appear to understand our needs for this request and was not overly helpful or approachable. The temperature during our stay was high 30 /reaching 40 degrees, and on several occasions I had to ask for the fans in the main bar to be turned on; this resulted in a manager having to call an engineer to facilitate this, which is a ridiculous situation. Seating in the outside bars was insufficient on most evenings due to the layout of the seating, as it was mostly in fours and many of the guests were in twos and reluctant to share . Our overwhelming feeling is that on this visit the hotel in general was under staffed, however we would acknowledge Angel, Seher and Aysha as prompt and professional waitresses who did their best to make our stay more pleasurable. Whilst we appreciate the country's animal culture, if you do not like cats this is not the venue for you.

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