Otium Family Eco Club

“Fantastic hotel and service”

Family of four adults and two kids, for two weeks at this resort. Had two large bedrooms, big double bed and separate couch area where the kids slept. Very comfortable each room had a bathroom and an additional separate toilet, extra pillows and blankets, not that they were needed. Fridge with ju… more

Family of four adults and two kids, for two weeks at this resort. Had two large bedrooms, big double bed and separate couch area where the kids slept. Very comfortable each room had a bathroom and an additional separate toilet, extra pillows and blankets, not that they were needed. Fridge with juice and water in it, replenished daily. Can’t rate this hotel highly enough, great service at the bars, cleaners for the rooms were lovely, entertainment staff for the kids were so engaging and involved, lifeguards around the pool exceptional, one of our kids had a few accidents and they were very attentive and helpful. Reception were helpful, the facilities were clean, constant staff going round cleaning, I used the spa and booked massages which were excellent value. It was very centred round the kids so much for them to do, the water slides were great and so many life guards around. The food was varied, not always to our taste but that’s to be expected but there was always something that we could have, there were ice creams for the kids during the day, the pool side cafe food was great for the kids, nuggets, burgers, pizzas, we enjoyed the Turkish night at the restaurant and the international nights, lots of staff, no matter how busy it was there were tables free and staff offering drinks.l and constantly tidying up. The coffee bar could get a bit busy and if you just wanted a cold drink having to wait in a big queue as the dispensers were facing the staff was a bit annoying, again if the long queue was noticed the managers sent more staff in to deal with it. All the toilets I used were cleaned to a high standard and maintained, there were occasions that guests abused them but as soon as the staff knew they dealt with it. We did two days at the beach and hired two beds down there each time, this is done at the customer service but just down from reception as you walk into reception. There is a fridge in each bed, with water and Juice, there are sockets so take your chargers with you. Beach was lovely, and it services the beach bar food and drinks as part of the all inclusive. We paid 30 euro per bed each day, service would have been more but we didn’t need it. They provide towels there as well so no need to bring your own. My grandson used the barbers, it was fine for some design lines in his hair, my granddaughter got braids, we also got photoshoot and loved the pictures. The shop is a bit pricy but we went out of the hotel 4 min walk and it takes you to an aldies which was more reasonable. I bought cat treats as there was a couple of cats in particular that hung about the pool area, they were reasonably friendly but don’t let your toddler go up and poke at them !! Entertainment was good, started a bit late for us so we only made a few shows but the ones we did were great, the acrobatic one impressed both the kids, the entertainment staff are so friendly and engaging with the day time games and getting people up at night time too. If I was being picky I would suggest a few more rubber mats round the pool as it is very slippy, I would say to folk with kids take your poolside shoes to prevent slips, trips and falls !! All in all my family want to book for next year already !!

less

“Cannot fault this hotel”

Purely based on a ‘value for money basis’ this is one of the best hotels I’ve stayed at. The resort is large, clean, well maintained and full of beautiful plants & trees. The food is good, the drinks are good and they even have non alcoholic beers available. The staff are superb, everybody goes out… more

Purely based on a ‘value for money basis’ this is one of the best hotels I’ve stayed at. The resort is large, clean, well maintained and full of beautiful plants & trees. The food is good, the drinks are good and they even have non alcoholic beers available. The staff are superb, everybody goes out of their way to help. The pool team & animation team all work hard and provide great entertainment. I’m certain we’ll return to this hotel next year. The only negative I can mention is that the coffee machines are very slow and it’s always a long queue to get a morning coffee, it’s a very small negative in comparison to all of the huge positives associated to this resort. A good mix of nationalities and not too many brits drinking the bars dry !

less

“Amazing 5*”

Amazing from start to finish. We booked this last minute and then had many doubts as it was just me and my wife. The is a family hotel but there is something for everyone. I have to give a special mention to the animation team. They was the best I have ever experienced in any hotel. Always friend… more

Amazing from start to finish. We booked this last minute and then had many doubts as it was just me and my wife. The is a family hotel but there is something for everyone. I have to give a special mention to the animation team. They was the best I have ever experienced in any hotel. Always friendly and remembered everyone’s names. Anna, cumali, Elif you guys are just incredible and have made us book to come back next year. Air rifle shooting challenges, darts and bike riding tours are just a few things to mention for us older ones. I really can’t put in words how good the team are. I can’t comment on the kids club due to travelling as a couple. The hotel itself is immaculately clean in every single area. Our room was spotlessly clean every day. The pool area also amazing. There was always plenty of sun beds. Bar staff fantastic with names and remembering drinks. Special mention to Baris at the lake bar. (My brother from another mother) Food was excellent and always plenty of choice. The main food hall was a little loud and chaotic but this is due to the size. But tables always clean and always a spare table available. THE BEACH. Me and my wife have stayed at many amazing hotels but the facility’s on the beach where certainly 5*. From the drinks to food and the toilets showers etc. Massage in the spa was the best I have ever had and at a brilliant price. I could go on but overall every single person in this hotel is a credit to the company. We will be back next year. Thank you for our amazing holiday.

less

“Perfect for kids!”

We have been in this hotel for second time and also planing to go third time. We have a wonderful time. The best hotel for kids!!!! Kids animation team were excellent!!!!! VERONIKA are very organised and very helpful. She does the best for kids to keep them busy.👏 👌 also other team members ZULFIA… more

We have been in this hotel for second time and also planing to go third time. We have a wonderful time. The best hotel for kids!!!! Kids animation team were excellent!!!!! VERONIKA are very organised and very helpful. She does the best for kids to keep them busy.👏 👌 also other team members ZULFIA, ANNA, LISA, SERIFE. Thank you very much for a great time !!!! My daughter ❤️ Amelia still talking about you girls!

less