Nergos Garden

“OK”

Just returned from this hotel after a 10 night stay... The overall judgement is that it was OK. As most reviews state the majority of guests are German or Russian and as people they are generally unreasonable and sometimes vile however it becomes easy to ignore people and for the most part it does … more

Just returned from this hotel after a 10 night stay... The overall judgement is that it was OK. As most reviews state the majority of guests are German or Russian and as people they are generally unreasonable and sometimes vile however it becomes easy to ignore people and for the most part it does not affect the holiday to a great deal. Staff at the hotel provide for the most part the most basic of service however there are a handful that deserve praise one in particular the barman throughout the days who's name is Hassan was superb in how he dealt with guests, very professional, polite and will converse which helps makes you feel far more relaxed he very much deserves plenty of praise from the hotels management. The hotel cleaners did a superb job at maintaining cleanliness and generally rooms and communal hotel areas were always very clean and maintained to an acceptable standard. On check in the staff who take you to your room are very helpful and chatty which makes you feel welcomed up until you come across the other guests. Unfortunately a lot of staff do let the hotel down and they can be very blunt, dismissive, sleazy, unprofessional and display poor attitude in particular the member of staff who is mostly behind the bar in the evenings. The pool was of a good size and allowed you to cool down in water that was not freezing cold allowing you to relax whilst splashing about and cooling down in the pool, loungers around the pool were readily available in the morning around breakfast time and often more became available as the afternoon went on. Drinks provided are good and can be enjoyed relatively pleasantly. The beach was good plenty of loungers, bar was good serving same drinks as the hotel and the beach food bar had plenty of food options that could be enjoyed for lunch. Sandy beach was nice however in the water it was very rocky but it has to be understood that the geographic properties and rock formations of the area are out of the control of the hotel.... Food at the hotel was typical of food you would find in any hotel buffet with somedays being somewhat poor the next being ok or good and the next meal could be one of the better meals provided in an all inclusive hotel such as kebabs or meatballs. The overall location of the hotel is not great but that is mainly down to the lack of internet connection which does not allow you to freely use maps to explore safely. Overall an enjoyable stay which could be made better with some small changes. Would I come here again? I would say no, purely due to the location of the hotel, I did not realise how far out of Side it was. Overall we did enjoy our holiday and some of the reviews written I feel are unfair.

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